to store & on orders over £15*

Credit accounts

A convenient way for organisations to pay for their WHSmith.co.uk orders.

Who can apply for a credit account

Our credit accounts are available for UK-based:

  • schools
  • colleges
  • government institutions
  • charities
  • companies

How our credit accounts work

Rather than paying by credit card or debit card when you shop with WHSmith.co.uk, we send you an invoice to be settled within 30 days.

  • You set up an account and place your orders in the normal way.
  • When we get an order we check the balance of your account and the credit limit we've agreed with you.
  • If you are within your credit limit, we process your order.
  • If the order takes you over your limit, we hold it back until part of the outstanding balance has been paid. Orders have to be made by the account holder.
  • We can't include purchase order numbers and other information with the orders.

Apply for a credit account

To apply for a WHSmith.co.uk credit account, you need Adobe Reader, which is free. Not got Adobe Reader? Get it now

Download the credit account application form

Once you've filled in the form, you can:

  • email it to support@whsmith.co.uk
  • fax it to 01793 562717
  • post it to
    Website Credit Accounts
    WHSmith.co.uk
    Greenbridge Road
    Swindon, SN3 3LD

What happens next?

If we approve your application, our customer service team will create an account using the details you've provided.

We'll then email the account holder telling them they can now order and explaining how to do this on the website.

Sometimes we have to turn down an application. If this happens we'll email the account holder to tell them. You can still create a normal online account using a credit or debit card for payment.

Create an account

See also:



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