WHSmith Clubcard Terms & Conditions

• 1. The WHSmith Clubcard scheme is operated by WHSmith Retail Limited of Greenbridge Road, Swindon, Wiltshire, SN3 3RX. WHSmith Clubcards are issued by, and remain the property of, WHSmith. WHSmith may, at its sole discretion, refuse to issue a Clubcard and may withdraw a Clubcard from a participant at any time
• 2. You may use your WHSmith Clubcard only in those WHSmith stores participating in the scheme
• 3. To earn or redeem points, you must present your WHSmith Clubcard to the sales assistant at the till before your transaction begins. You will not be able to obtain or redeem points by giving the Clubcard to the sales assistant after the end of the transaction
• 4. Points will be awarded when you purchase goods with a total cost of more than £1, but will not be awarded on, and cannot be redeemed against, purchases of book tokens, charity products, cigarettes, gift vouchers, Lotto products, phonecards, stamps, theatre tokens, tobacco and certain other goods which may be notified from time to time. One point will be awarded for every full £1 spent
• 5. Each point has a redemption value of 1 penny. You may redeem some or all of your points for goods or for a contribution towards the price of goods once your application form details have been recorded by WHSmith (normally 28 days after receipt of your application form) and started earning points. You may not redeem points for cash
• 6. In the event of the failure of any equipment used to operate the WHSmith Clubcard scheme, WHSmith may refuse to redeem points on any transaction
• 7. If, after purchasing goods on which points have been awarded, you subsequently obtain a refund from WHSmith for the goods (in accordance with your statutory rights or any WHSmith policy concerning your refunds), at the time of the refund, the points awarded on the purchase will be removed from your WHSmith Clubcard. Similarly, if you obtain a refund on goods purchased in whole or part by redeeming points, then all or part of the refund may be given by reawarding you the points which you used
• 8. If you do not use your WHSmith Clubcard for a period of 18 months or over, your name may be removed from the scheme. However, you will be able to reapply for a Clubcard, and WHSmith may, at its sole discretion, reaward to you any points which were held on your Clubcard at the time your name was removed from the scheme
• 9. You may hold only one WHSmith Clubcard at any time. Clubcards are available to UK residents only. You may transfer points to other members of your household who have a WHSmith Clubcard by phoning the Clubcard Helpline
• 10. The conditions of use stated on the reverse of the card form part of the terms and conditions
• 11. You may apply for a new card if yours becomes lost or stolen. Your points balance at the time your card became lost or stolen will be transferred to your new card
• 12. Any printed statements made by WHSmith Limited, regarding the WHSmith Clubcard scheme, form part of these terms and conditions
• 13. WHSmith may amend or terminate the WHSmith Clubcard scheme or amend any of thee terms and conditions (including the value of points,) at any time, by giving notice in participation stores