Dealing With Difficult People (Collins Business Secrets)

Dealing With Difficult People (Collins Business Secrets)

By: David Brown (author)eBook

Description

The tricks that experts and top professionals use to overcome difficult people. Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t like

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Product Details

  • publication date: 27/05/2010
  • ID: 9780007360390
  • series: Collins Business Secrets
  • book language: en
  • publisher: HarperCollins Publishers
  • publisher imprint: HarperCollins Business

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