This Download Now' template is to be used by a company that provides IT support and/or maintenance services for a customer's computer system. It is suitable for a one-man business as it is for a larger company.The agreement incorporates a number of Schedules, which contain the details for each customer contract that is entered into. 1. Schedule 1 describes the customer's equipment and software in respect of which support services are to be provided.2. Schedule 2 describes the services provided.3. Schedule 3 outlines the arrangements for payment.Each Schedule needs to be completed on a contract by contract basis.Drafted by solicitors, the Word template is 15 pages long and includes expert guidance on how to complete the agreement. It is valid in England & Wales.