Essentials of Operations Management is a brand new concise version of the market-leading text Operations Management. It has been developed forstudents on short courses in operations management -- for example, doing an initial course at undergraduate, postgraduate or post-experience level. In these books the author team have set the standards in Operations Management which other textbooks seek to emulate: Expert authorship, an engaging writing style, and an interesting collection of cases combine to communicate the importance of managing operations and processes within a successful organisation.
Nigel Slack is the Professor of Operations Managment and Strategy at Warwick University. Previously he has been Professor of Manufacturing Strategy and Lucas Professor of Manufacturing Systems Engineering at Brunel University, a University Lecturer in Management Studies at Oxford University and Fellow in Operations Management at Templeton College, Oxford. Robert Johnston is a Professor of Operations Management at Warwick Business School and Associate Dean, responsible for finance and resources. He is the founding editor of the International Journal of Service Industry Management and he also serves on the editorial board of the Journal of Operations Management and the International Journal of Tourism and Hospitality Research. Alistair Brandon-Jones is a lecturer in Operations and Supply Management at the University of Bath, School of Management, and a visiting lecturer at Warwick Medical School. Previously, he was a Teaching Fellow at Warwick Business School and also worked in a number of logistics and retail roles. He has a Bachelor's degree in Management Science and a Doctorate in Business from the University of Warwick and is widely published in leading operations and supply management journals.
1 Operations management 2 Operations strategy 3 Social, environment and economic performance 4 The design of products and services 5 Process design 6 Location, layout and flow 7 Supply network management 8 Capacity management 9 Inventory planning and control 10 Planning and control 11 Lean synchronization 12 Quality management 13 Operations improvement Notes on chapters Index