Contact Us

If you have a query relating to your order or shopping with WHSmith.co.uk, you may find the answer on our FAQs page. You can also track and/or cancel your order by logging into My Account.

If you need to contact customer services, you can contact us by:

Social media:

Facebook messenger
X - @WHSmith
Instagram - @whsmithofficial

Email:

Email your query to us at support@whsmith.co.uk. Don't forget to include your order number with your enquiry if you have one. We will endeavour to respond within a few working days.

Monitored 9am - 5pm, weekdays only.

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Contact Us