Online Policies

We have a number of policies in place designed to protect user safety and privacy whilst using our website, as well as to adhere to legal requirements.

You can find out more about the terms and conditions of our website, our privacy policy and our GDPR policy below.

I have a question that hasn't been answered here, what should I do?

You may find the answer to your query on our FAQs page.

How can I contact WHSmith?

Our contact centre is open Monday - Friday from 9am - 5pm, not including public holidays. You can email us at