54 Golden Nuggets: The Best of the Telephone Doctor: Quick Tips to Cure Your Business Communication Ills
By
Nancy Friedman (Author)
Paperback
Available / dispatched within 1 - 4 weeks
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Description
Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organization.
More Details
- Contributor: Nancy Friedman
- Imprint: HRD Press Inc.,U.S.
- ISBN13: 9781599962559
- Number of Pages: 195
- Format: Paperback
- Publisher: HRD Press Inc.,U.S.
- Release Date: 2011-11-30
- Binding: Paperback / softback
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