A Diagnostic Framework for Revenue Administration (World Bank Technical Paper No. 472)

A Diagnostic Framework for Revenue Administration (World Bank Technical Paper No. 472)

By: Jit B. S. Gill (author), The World Bank (author)Paperback

1 - 2 weeks availability

£20.95 & FREE Saver Delivery on orders over £25


A systematic diagnosis of a revenue administration is a prerequisite to developing a successful strategy for its reform. However, given the complexity of tax and customs administration, this is not a simple task. A host of external and internal factors need to be analyzed to uncover the roots of organizational and institutional dysfunction. Also, the diagnosis needs to be done in a participatory manner to build consensus around the causes for inadequate performance and their remedies. This framework enables a step-by-step analysis of the environment, history, resources, strategy, transformation processes, outputs and feedback mechanisms of the revenue administration system, with a view to identifying systemic deficiencies that lead to inefficiency and ineffectiveness in its operations. Besides a detailed set of diagnostic questions for each area of analysis, the framework provides illustrations of frequently encountered problems and their possible remedies. The framework can be used in a group setting involving different stakeholders, to guide brainstorming sessions and draft reform strategies.

Create a review

Product Details

  • publication date: 31/07/2000
  • ISBN13: 9780821347805
  • Format: Paperback
  • Number Of Pages: 53
  • ID: 9780821347805
  • weight: 159
  • ISBN10: 0821347802

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly