"The A to Z of Industrial Relations in the Caribbean Workplace" is a revision and expansion of the earlier successful publication of "A-Z of Industrial Relations Practices at the Workplace" by George Phillip. It comes against the background of a new era in Caribbean economic history and experience. Designed for both managers and workers in this new order, the A to Z offers useful strategies for understanding and handling absenteeism, strikes, fighting on the job, productivity and wage compensation. It emphasizes that the key to productive and positive relationship between managers and workers is the establishment of mutual trust in the workplace. This new project also recognizes and highlights the modern trend in disputes resolution, the preference for conciliation and alternative disputes resolution methods over litigation. The Caribbean's social and economic history has been fraught with conflict and confrontation, and as such, the region faces a particularly difficult challenge to use a more cooperative approach to resolving industrial relations problems.
The Industrial Disputes Tribunal of Jamaica and the Industrial Court of Trinidad and Tobago have been highlighted for purposes of comparison and contrast. This feature has also been complemented with a selection of industrial relations cases from Barbados, Jamaica, and Trinidad and Tobago, suitably summarized and analysed. The A to Z is an excellent practitioner's guide as well as reference and guide for academics.
George J. Phillip is an executive director of the Sandals/ATL Group. Benthan Hussey is a labour market specialist and lecturer.
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