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The must-have manual to understand and use the latest edition of the Fifth Edition The professional standard in the field of project management, A Guide to the Project Management Body of Knowledge (PMBOK(R) Guide Fifth Edition) published by the Project Management Institute (PMI(R)) serves as the ultimate resource for professionals and as a valuable studying and training device for students taking the PMP(R) Exam. A User's Manual to the PMBOK(R) Guide takes the next logical step to act as a true user's manual. With an accessible format and easy-to-understand language, it helps to not only distill essential information contained in the PMBOK(R) Guide Fifth Edition, but also fills an educational gap by offering instruction on how to apply its various tools and techniques.
This edition of the User's Manual: * Defines each project management process in the PMBOK(R) Guide Fifth Edition, describes the intent, and discusses the individual ITTOs (inputs, tools and techniques, and outputs) * Features examples, handy tips, and sample forms to supplement learning * Contains a data flow diagram of each process in the PMBOK(R) Guide Fifth Edition to show how information is distributed * Is updated to provide deeper coverage of stakeholder management and to include new processes for scope, schedule, cost, and stakeholder management The User's Manual enables you to put the PMBOK Guide Fifth Edition to work on your projects. It will help you implement the processes described in the PMBOK Guide Fifth Edition and apply the tools and techniques to help make your projects successful. Thorough in coverage and rich in content, it is a worthy companion to augment the important strategies laid out in the PMBOK(R) Guide Fifth Edition, and the one book that aspiring or professional project managers should never be without.
* Fully updated to align with A Guide to the Project Management Body of Knowledge (PMBOK(R) Guide) Fifth Edition * Describes how to apply tools and techniques for projects and how to create process outputs * Presents information by process group * Expands upon the PMBOK(R) Guide with information on the sponsor's role and planning loops * Integrates and describes interpersonal skills into the process where they are identified (PMBOK, PMI, PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.)
CYNTHIA STACKPOLE SNYDER, PMP, EVP, MBA, is a well-known project management consultant who served as the project manager for the team that created PMI's PMBOK(R) Guide Fourth Edition. Her successful A Project Manager's Book of Forms has been packaged with the PMBOK(R) Guide Fourth Edition and is used by professionals and students.
Preface ix Acknowledgements xi Chapter 1 Introduction 1 About This Book 1 Project Management Process Groups 2 Project Management Knowledge Areas 4 Chapter 2 Key Concepts 7 Projects, Programs, and Portfolios 7 Project Life Cycles 8 Progressive Elaboration 9 Tailoring 9 Enterprise Environmental Factors 9 Organizational Process Assets 10 Chapter 3 Initiating a Project 13 Initiating Process Group 13 Project Sponsor Role 13 Project Manager Role 14 Develop Project Charter 15 Identify Stakeholders 18 Chapter 4 Planning Integration 23 Planning Process Group 23 Planning Loops 24 Project Integration Management 25 Develop Project Management Plan 26 Chapter 5 Planning Scope 31 Project Scope Management 31 Plan Scope Management 32 Collect Requirements 35 Defi ne Scope 43 Create WBS 46 Chapter 6 Planning the Schedule 53 Project Time Management 53 Plan Schedule Management 54 Defi ne Activities 56 Sequence Activities 59 Estimate Activity Resources 63 Estimate Activity Durations 68 Develop Schedule 73 Chapter 7 Planning Cost 85 Project Cost Management 85 Plan Cost Management 85 Estimate Costs 88 Determine Budget 94 Chapter 8 Planning Quality 99 Project Quality Management 99 Plan Quality Management 101 Chapter 9 Planning Human Resources 111 Project Human Resource Management 111 Plan Human Resource Management 112 Chapter 10 Planning Communications 117 Project Communications Management 117 Plan Communications Management 117 Chapter 11 Planning Risk 123 Project Risk Management 123 Plan Risk Management 124 Identify Risks 129 Perform Qualitative Risk Analysis 134 Perform Quantitative Risk Analysis 138 Plan Risk Responses 142 Chapter 12 Planning Procurement 147 Project Procurement Management 147 Plan Procurement Management 148 Chapter 13 Planning Stakeholder Management 157 Project Stakeholder Management 157 Plan Stakeholder Management 157 Chapter 14 Executing the Project 161 Executing Process Group 161 Direct and Manage Project Work 162 Chapter 15 Executing Quality Management 167 Perform Quality Assurance 167 Chapter 16 Executing Human Resource Management 173 Acquire Project Team 173 Develop Project Team 176 Manage Project Team 181 Chapter 17 Executing Communications Management 187 Manage Communications 187 Chapter 18 Executing Procurement Management 191 Conduct Procurements 191 Chapter 19 Executing Stakeholder Management 197 Manage Stakeholder Engagement 197 Chapter 20 Monitoring and Controlling the Project 201 Monitoring and Controlling Process Group 201 Monitor and Control Project Work 202 Perform Integrated Change Control 205 Chapter 21 Monitoring and Controlling Scope 211 Validate Scope 211 Control Scope 213 Chapter 22 Monitoring and Controlling the Schedule 217 Control Schedule 217 Chapter 23 Monitoring and Controlling Cost 221 Control Costs 221 Chapter 24 Monitoring and Controlling Quality 231 Control Quality 231 Chapter 25 Monitoring and Controlling Communications 237 Control Communications 237 Chapter 26 Monitoring and Controlling Risks 241 Control Risks 241 Chapter 27 Monitoring and Controlling Procurements 245 Control Procurements 245 Chapter 28 Monitoring and Controlling Stakeholder Engagement 251 Control Stakeholder Engagement 251 Chapter 29 Closing the Project 255 Closing Process Group 255 Close Project or Phase 255 Close Procurements 258 Appendix 261 Index 289
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