Justice is a basic human right in all democratic doctrines, but in the marketization of welfare it's increasingly available only to those who can afford it. Professionals and volunteers are struggling to provide legal counselling and representation to disadvantaged communities. This book explores how strategies to safeguard these vital services can strengthen the basic ethics and principles of public service provision and shows how this might improve the positions of those who administer and need publicly provided legal services.
Marjorie Mayo is Emeritus Professor of Community Development, Goldsmiths, University of London. Her research has included learning for active citizenship, and access to justice in disadvantaged communities. Gerald Koessl has recently completed his PhD in Sociology at Goldsmiths, University of London, where he has also worked as a researcher. Matthew Scott is a lecturer in Community Development and Social Policy at London Metropolitan University and Goldsmiths, University of London. His experience includes being a director of the Community Sector Coalition. Imogen Slater is a consultant and researcher at the Centre for Urban and Community Research, Goldsmiths, University of London.
Introduction: Accessing social justice in disadvantaged communities; Social justice and the welfare state; Concepts of justice and access to justice; Ethos and values; Challenges and dilemmas; Public service modernisation, restructuring and recommodification; Conflict and competition versus collaboration and planning; Public service modernisation and time; Alienation and demoralisation - or continuing labours of love?; Access to social justice for disadvantaged communities: value and values