Accessibility and Active Offer: Health Care and Social Services in Linguistic Minority Communities (Health and Society)

Accessibility and Active Offer: Health Care and Social Services in Linguistic Minority Communities (Health and Society)

By: Jacinthe Savard (editor), Marie Drolet (editor), Pier Bouchard (editor)Paperback

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It is imperative that we train leaders who are able to intervene efficiently with service users and to support a better organization of the workplace. It is especially important to look at the many issues related to postsecondary training and human resources, such as recruiting and keeping these leading professionals. Accessibility and Active Offer thus combines theory and empirical data to help future professionals understand the workplace issues of accessibility and active offer of minority-language services. This English-language adaptation of Accessibilite et offre active features an additional chapter by Richard Bourhis on issues specific to Anglophone communities in Quebec. This multidisciplinary collective work is the first to unite researchers in health, social work, sociology, political science, public administration, law and education, in order to gain more thorough knowledge of linguistic issues in health and social services, as well as of active offer of French-language services.

About Author

Full professor at the School of Social Work of the University of Ottawa. Full professor at the Ecole des hautes etudes publiques of the Universite de Moncton. Assistant professor at the School of Rehabilitation Sciences of the University of Ottawa.


Liste of Figures and Tables Abbreviations Introduction: Social Services and Health Services in Minority-Language Communities: Towards an Understanding of the Actors, the System, and the Levers of Action Marie Drolet, Pier Bouchard, Jacinthe Savard, and Solange van Kemenade PART I. ENGAGING ACTORS: PUTTING THE STRATEGIC ANALYSIS TO THE TEST Chapter 1 Active Offer, Actors, and the Health and Social Service System: An Analytical Framework Sylvain Vezina, and Sebastien Savard Chapter 2 Engaging Future Professionals in the Promotion of Active Offer for a Culturally and Linguistically Appropriate System Pier Bouchard, Sylvain Vezina, Manon Cormier, and Marie-Josee Laforge PART II. POLICY LEVERS AND LEGAL MEASURES: THE INTERPLAY OF ACTORS Chapter 3 French-Language Health Services in Canada: The State of the Law Pierre Foucher Chapter 4 The Co-Construction of the Active Offer of French-Language Services in Ontario's Justice Sector Linda Cardinal, and Nathalie Plante PART III. ACCESSIBILITY AND THE ACTIVE OFFER OF FRENCH-LANGUAGE SERVICES Chapter 5 The Health of Francophone Seniors Living in Minority Communities in Canada: Issues and Needs Louise Bouchard, and Martin Desmeules Chapter 6 The Experience of Francophones in Eastern Ontario: The Importance of Key Facilitators (Service Users and Providers) and the Influence of Structures Supporting the Health and Social Services System Marie Drolet, Jacinthe Savard, Sebastien Savard, Josee Lagace,Isabelle Arcand, Lucy-Ann Kubina, and Josee Benoit Chapter 7 Offering Health Services in French: Between Obstacles and Favourable Factors in Anglophone Hospital Settings Eric Forgues, Boniface Bahi, and Jacques Michaud PART IV. BILINGUALISM AND THE ACTIVE OFFER OF FRENCH-LANGUAGE SERVICES Chapter 8 Issues and Challenges in Providing Services in the Minority Language: The Experience of Bilingual Professionals in the Health and Social Service Network Danielle de Moissac, and Marie Drolet, in collaboration with Jacinthe Savard, Sebastien Savard, Florette Giasson, Josee Benoit, Isabelle Arcand, Josee Lagace, and Claire-Jehanne Dubouloz Chapter 9 Recruitment and Retention of Bilingual Health and Social Service Professionals in Francophone Minority Communities in Winnipeg and Ottawa Sebastien Savard, Danielle de Moissac, Josee Benoit, Halimatou Ba, Faical Zellama, Florette Giasson, and Marie Drolet Chapter 10 Active Offer, Bilingualism, and Organizational Culture Sylvain Vezina PART V. ISSUES AND STRATEGIES IN EDUCATING FUTURE PROFESSIONALS Chapter 11 Teaching Active Offer: Proposal for an Educational Framework for Professors Claire-Jehanne Dubouloz, Josee Benoit, Jacinthe Savard, Paulette Guitard, and Kate Bigney Chapter 12 Behaviours Demonstrating Active Offer: Identification, Measurement, and Determinants Jacinthe Savard, Lynn Casimiro, Pier Bouchard, and Josee Benoit Chapter Appendix: Active Offer of Social and Health Services in French, Version 1.0 Chapter 13 The Necessity for Normalized Tests for Speech, Language, and Hearing Assessment of Young Francophone Children Living in Linguistic Minority Settings: Myth or Reality? Josee Lagace, and Pascal Lefebvre Chapter 14 Bilingual Health Care in Quebec: Public Policy, Vitality, and Acculturation Issues Richard Y. Bourhis Conclusion: New Insights into Safe, Quality Services in Official Language Minority Communities Pier Bouchard, Jacinthe Savard, Sebastien Savard, Sylvain Vezina, and Marie Drolet Contributors

Product Details

  • ISBN13: 9780776625638
  • Format: Paperback
  • Number Of Pages: 454
  • ID: 9780776625638
  • weight: 675
  • ISBN10: 0776625632

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