Inclusion, disability, an ageing population and tourism are increasingly important areas of study due to their implications for both tourism demand and supply. This book therefore sets out to explore and document the current theoretical approaches, foundations and issues in the study of accessible tourism. In drawing together the contributions to this volume the editors have applied broader social constructionist approaches to understanding the accessible tourism phenomena. Accessible tourism, as with any area of academic study is an evolving field of academic research and industry practice. As with other areas of tourism, the field is multidisciplinary, and is influenced by various disciplines including geography, disability studies, economics, public policy, psychology and marketing.
Dimitrios Buhalis is Professor of eTourism and Director of eTourism Lab at Bournemouth University. His research focuses on strategic management and marketing, tourism marketing, technology and eTourism. Dr Simon Darcy is an Associate Professor and Research Director in the School of Leisure, Sport and Tourism at the University of Technology, Sydney. Simon's research and teaching expertise is in sport, tourism and diversity management. He currently holds research grants investigating organisational responses to accessible tourism, sports management practices and protected area visitor management systems.
Chapter 1 - Introduction (Darcy and Buhalis) Chapter 2 - Conceptualising Disability: Medical, Social, WHO ICF, Dimensions and Levels of Support Needs (Darcy and Buhalis) Chapter 3 - Accessibility: A Key Objective for the Tourism Industry (Eichhorn and Buhalis) Chapter 4 - Disability Legislation and Empowerment of Tourists with Disability: The UK Case (Shaw and Veitch) Chapter 5 - Understanding Tourist Experience through Embodiment: The Contribution of Critical Tourism and Disability Studies (Small and Darcy) Chapter 6 - Tourism in the Leisure Lives of People with Disability (Foggin) Chapter 7 - Travelling with and beyond Depression: Women's Narratives of Recovery and Identity (Fullager) Chapter 8 - Encounters of Disabled Customers on the Tourism Stage (Arola - Edited by Cooper, C.) Chapter 9 - Blind People's Tourism Experiences: An Exploratory Study (Poria, Reichel and Brandt) Chapter 10 - Demographic Drivers of Change in Tourism and the Challenge of Inclusive Products (Shaw and Veitch) Chapter 11 - Ageing Travellers: Seeking an Experience and not just a Destination (Patterson and Pegg) Chapter 12 - Ageing Travel Market and Accessibility Requirements (Wang) Chapter 13 - Attitudinal and Experimental Differences of Disabled and Ablebodied Visitors to Heritage Sites (Pearn) Chapter 14 - Economic Contribution of Tourists with Disabilities: An Australian Approach and Methodology (Darcy and Dwyer) Chapter 15 - Developing a Business Case for Accessible Tourism (Darcy, Cameron and Pegg) Chapter 16 - Stakeholder Analysis (Michopoulou and Buhalis) Chapter 17 - Webdesign, Assistive Technologies and Accessible Tourism (Puhretmair and Nussbaum) Chapter 18 - Technology Platforms and Challenges (Michopoulou and Buhalis) Chapter 19 - Conclusion: A Call towards Universal Approaches to Accessible Tourism (Darcy, Ambrose, Schweinsberg and Buhalis)