The Third Edition covers and updates the theory, principles and practice of ADR especially mediation, providing understanding, guidance and authority. It addresses all the main fields such as civil-commercial, family and divorce, employment and workplace, neighbourhood and community, environmental and public policy issues, and restorative justice. It extensively covers other processes including negotiation, arbitration, adjudication, evaluation, collaborative and hybrid processes and other aspects related to ADR including court-related practice, ethics, confidentiality and privilege, skills and training and online dispute resolution. It introduces the psychology of dispute resolution and working with high conflict parties, and generally provides an encyclopaedic work of reference for practitioners and students
Conflicts and dispute; Dispute resolution online; Litigation and court reform; Arbitration and other adjudication; Court annexed ADR; Negotiation; Mediation; Mediation stages and facets; Civil and commercial mediation; Divorce and family mediation and other family processes; Employment mediation and conciliation; Mediation of community and neighbour disputes; Victim-offender mediation and reparation; Mediation of environmental and public policy issues; On being a mediator; Non-binding evaluative ADR; ADR: information technology, the internet and cyberspace; Choice and timing of process use; Lawyers role representing parties in mediation; Jurisdiction forum and law; Ethics and values, fairness and power balance; Confidentiality and privilege; Enforcement of ADR outcomes; Regulation, funding and insurance; Future directions.