An Introduction to Quality Assurance in Health Care
By: Avedis Donabedian (author)Hardback
1 - 2 weeks availability
Avedis Donabedian's name is synonymous with quality of medical care. He unravelled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement (known as quality assessment) and its improvement (known as quality assurance). Many before him claimed that quality couldn't be defined in concrete objective terms. He demonstrated that quality is an attribute of a system which he called structure, a set of organized activities which he called process, and an outcome which results from both. In this book Donabedian tells the full story of quality assessment and assurance in simple, clear terms. He defines the meaning of quality, explicates its components, and provides clear and systematic guides to its assessment and enhancement. His style is lucid, succinct, systematic and yet personal, almost conversational.
INTRODUCTION ; 1. The Components of Quality in Health Care ; 2. Determining What to Monitor ; 3. Determining Priorities in Monitoring ; 4. Selecting Approaches to Assessing Performance ; 5. Formulating Criteria and Standards ; 6. Obtaining the Necessary Information ; 7. Choosing When and How to Monitor ; 8. Constructing a Monitoring System ; 9. Bringing About Behaviour Change ; 10. The Effectiveness of Quality Monitoring
Number Of Pages:
- ID: 9780195158090
- Saver Delivery: Yes
- 1st Class Delivery: Yes
- Courier Delivery: Yes
- Store Delivery: Yes
Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly
© Copyright 2013 - 2016 WHSmith and its suppliers.
WHSmith High Street Limited Greenbridge Road, Swindon, Wiltshire, United Kingdom, SN3 3LD, VAT GB238 5548 36