An Introduction to the UK Hospitality Industry: A Comparative Approach

An Introduction to the UK Hospitality Industry: A Comparative Approach

By: Bob Brotherton (editor)Paperback

More than 4 weeks availability

£33.99 With FREE Saver Delivery


'An Introduction to the UK Hospitality Industry: a comparative approach' is a core text for introductory hospitality modules and courses. Unique in its structure; this text looks at key aspects and compares them with each sector of the industry to give students a broader and comprehensive view of the topic. Key aspects of the industry are discussed, including the following areas: * Management practices * Work patterns and employment practices * Industry and financial structures * IT applications * Customers and markets Written in a user friendly style, the following features have been incorporated: * Chapter objectives * Case studies * Review questions * Chapter conclusions * Further reading and bibliography. Contributors to this text are amongst the most highly acclaimed in the hospitality field and bring with them a wealth of knowledge.

Create a review


Introduction (B Brotherton)The comparative approach (B Brotherton); Industry structures and competitive environments (D Litteljohn); Operating systems and products (P Jones & A Lockwood); The physical environment (H Ingram & J Ransley); Work patterns and employment practices (R E Lucas & R C Wood); Management Practices (C Keliher & K Johnson); Legal aspects of hospitality provision (M Boella); Financial structures and practices (C Burgess); Hospitality information technology (A Frew); Conclusion (B Brotherton)

Product Details

  • publication date: 03/07/2000
  • ISBN13: 9780750647113
  • Format: Paperback
  • Number Of Pages: 248
  • ID: 9780750647113
  • weight: 453
  • ISBN10: 0750647116

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly