An Introduction to the UK Hospitality Industry: A Comparative Approach
By: Bob Brotherton (editor)Paperback
More than 4 weeks availability
'An Introduction to the UK Hospitality Industry: a comparative approach' is a core text for introductory hospitality modules and courses. Unique in its structure; this text looks at key aspects and compares them with each sector of the industry to give students a broader and comprehensive view of the topic. Key aspects of the industry are discussed, including the following areas: * Management practices * Work patterns and employment practices * Industry and financial structures * IT applications * Customers and markets Written in a user friendly style, the following features have been incorporated: * Chapter objectives * Case studies * Review questions * Chapter conclusions * Further reading and bibliography. Contributors to this text are amongst the most highly acclaimed in the hospitality field and bring with them a wealth of knowledge.
Introduction (B Brotherton)The comparative approach (B Brotherton); Industry structures and competitive environments (D Litteljohn); Operating systems and products (P Jones & A Lockwood); The physical environment (H Ingram & J Ransley); Work patterns and employment practices (R E Lucas & R C Wood); Management Practices (C Keliher & K Johnson); Legal aspects of hospitality provision (M Boella); Financial structures and practices (C Burgess); Hospitality information technology (A Frew); Conclusion (B Brotherton)
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- ID: 9780750647113
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