Applying Guiding Principles of Effective Program Delivery (Best Practices and Advances in Program Management Series 2)

Applying Guiding Principles of Effective Program Delivery (Best Practices and Advances in Program Management Series 2)

By: Kerry R. Wills (author)Hardback

1 - 2 weeks availability

Description

While today's programs continue to grow in size and complexity, at the same time, their success rates remain low. To manage programs effectively in this environment, project managers and program managers must take a "consultative approach" that applies a core set of guiding principles across every function of the program. Applying Guiding Principles of Effective Program Delivery explains what it means to take a consultative approach. Instead of focusing on specific program management techniques, it covers the guiding principles required to make those techniques effective-making it applicable to any program in any industry. It identifies the eight guiding principles of effective program delivery and outlines proven strategies to help program managers succeed in the current environment. Filled with figures, case studies, and templates, the book illustrates the application of these principles across the various program functions-including financial management, schedule management, and resource management. It includes nine cases studies of actual programs from across several industries that demonstrate the application of these principles and their results. Supplying in-depth coverage of each function of the program office, it also contains 20 templates of the key deliverables outlined in the text. Intended for IT professionals tasked with managing large projects or programs, the book is an ideal reference for project managers and program managers who have a fundamental background in project and program management and are ready to improve their skill set and thinking on how to manage their work more effectively. The text concludes by summarizing the key lessons you need to understand to successfully apply the program management tools covered in the text in your own programs.

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About Author

Kerry R. Wills has worked as a consultant and a program manager for Fortune 500 companies on multimillion-dollar technology projects since 1995. During that time, he has gained experience in several capacities: as a program manager, project manager, architect, developer, business analyst, and tester. Having worked in each of these areas gives Kerry a deep understanding of all facets of an information technology program. Kerry has planned and executed over $1 billion of project and program work as well as remediated several troubled projects. Kerry is a member of Mensa and has a unique perspective on project work, resulting in 10 patents, several published books, and speaking engagements at over 20 project management conferences and corporations around the world. Kerry is a passionate speaker who has a reputation for delivering entertaining presentations combined with vivid examples from his experiences. Kerry enjoys hiking and has summitted peaks in New Hampshire, the Colorado Rockies, and Tanzania (Mount Kilimanjaro).

Contents

Context and Case Consultative Approach and the Program Office Overview Consultative Approach Program Structure Program Office Model Program Charter Execution Diligence Insight Community of Practice Program Functions Work Intake Project Execution Program Operations Guiding Principles Overview Diligence Techniques Attention to Detail Understand the Details Ensure Detail Quality Techniques Transparency Techniques Single Sources of Truth Techniques Fact-Based Decisions Techniques The Ships in the Fleet of Accountability OwnerSHIP StewardSHIP LeaderSHIP Techniques Simplicity Techniques Taking a Customer-Focused Approach Techniques Using the Principles Program Management Functions Overview Work Intake Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Schedule Management Create the Schedule Manage the Schedule Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Financial Management Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Resource and Capacity Management Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Vendor Management Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Change Management Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Risk Management Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Issue Management Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Decision Management Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Action Item Management Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Communications Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Program Operations Diligence Attention to Detail Transparency Single Sources of Truth Fact-Based Decisions The Ships Simplicity Taking a Customer Approach Conclusions Summary of Functions of Guiding Principles Common Themes Constant Diligence and Attention to Detail Understanding Impacts Authoritative Sources That Provide Transparency with a Customer Focus Tracking Progress for Early Indications of Problems Mind-Set of Ownership, Leadership, and Stewardship Making Time for the Right Things People Make the Principles Successful Template Examples Work Intake: Request Form Work Intake: Pipeline Report Work Intake: Initiation Checklist Program Charter Program Roadmap Master Project List Schedule Financial Tracking Resource Roster Responsibility Matrix Vendor Inventory Change Request Form Change Log Change Impact Checklist Risk Register Issues Log Decision Log Action Log Communications Plan On-Boarding Checklist References Index

Product Details

  • publication date: 31/07/2013
  • ISBN13: 9781466587892
  • Format: Hardback
  • Number Of Pages: 247
  • ID: 9781466587892
  • weight: 498
  • ISBN10: 146658789X

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

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