For courses in Industrial/Organizational Psychology, Human Relations, and Interpersonal Skills. This introduction to success in the workplace provides an accessible overview of major psychological concepts and techniques that conveys to students how to exercise a solid professional performance and achieve personal satisfaction. Approaches to perception, learning, personality, conflict and motivation are examined, as well as theories of human behavior at work. Updated to include current issues that students can relate to in everyday life, the Sixth Edition explores topics such as cross-cultural relations, working in teams, empowerment, and other relevant matters with the goal of developing an appreciation of key principles and findings of the psychology of individual behavior.
I. BASICS OF BUSINESS PSYCHOLOGY AND HUMAN BEHAVIOR. 1. Foundations of Business Psychology. 2. Perception, Learning, Values, and Ethics. 3. Individual Differences and Work Performance. 4. Understanding Yourself. 5. Problem Solving and Creativity. II. DEALING WITH INDIVIDUALS. 6. Motivating Yourself and Others. 7. Achieving Wellness and Managing Stress. 8. Managing Conflict and Anger. 9. Building Workplace Relationships. 10. Coping with a Variety of Personalities. III. DEALING WITH SMALL GROUPS AND THE ORGANIZATION. 11. Communicating with People. 12. Groups and Group Decision Making. 13. Teamwork and Adapting to the Organization. 14. Leading and Influencing Others. IV. REALIZING YOUR POTENTIAL. 15. Achieving Personal Productivity. 16. Achieving a Rewarding and Satisfying Career. Glossary. Index.
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- ID: 9780130971159
6th Revised edition
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