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When problems are between employer and employee relations, arbitration is the key form of negotiation to resolve those differences. It is a form of reconcilliation which not only seeks to settle conflict between two parties but also allows for future harmony in the working relationship. This book addresses the issues of arbitration within a realistic case study environment. Eight cases of voluntary arbitration of industrial disputes are covered, each is self-contained and provides a unique insight into the details and workings of the arbitration process. The cases are supported by the appropriate documents, eg. agreements, instructions, job charts and job evaluation schemes. The book includes a description of ACAS and the history of arbitration, a guide to best use of case studies, end-of-case summaries, review and discussion questions and a glossary. Key features: up-to-date, supplementary materials for IR/PM/HRM courses; is a collection of realistic cases based on fact from a wide variety of companies and organizations in both public and private sectors; cases are graded from the basic to quite complex.
It is aimed at personnel mamangement, HRM and Industrial Relations students at both under and postgraduate level (BABS, DMS,MBA). Trade union officials, managers and negotiatiors should also find the book of great use.
Introduction - how to use case studies. Cases - Eastern breweries; alterations to the method of cash till reconciliation in public houses - are they job changes or procedure revision, Smiths Chemicals Limited - the extension of a new method of welding to workers in different unions by a chemical company resulting in a demarcation dispute, Photofilm Limited - an evaluation of process workers' jobs is found to be unsatisfactory and the arbitrator is asked to rule on various gradings, Slade Rubber - whether or not a responsibility allowance should be paid to the leading had of a group working with a cutting machine, Riverside Brewing Limited - a self-financing productivity agreement is refused by a small section of the Brewery delivery fleet for several months resulting in a dispute concerning the date on which these payments should commence, Baird Limited - dispute between a company and their technicians and supervisors union concerning the job grading of technical officers and supervisors, Harlequin Bottlers Limited - a dispute between soft drinks manufacturer and the soft drinks manufacturers union in respect of unfair dismissals, Rowlands Engineering limited - a dispute between the Construction workers Union (Management Staff) and Rowlands Engineering Ltd over the grading of resident engineers following a reconstruction of the Company.
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