Business analysts must respond to the challenges of today's highly competitive global economy by developing practical, creative and financially sound solutions and this excellent guide gives them the necessary tools. It is also ideal for students wanting to gain university and industry qualifications. This new edition includes expanded discussions regarding gap analysis and benefits management, the impact of Agile software development and an introduction to business architecture.
Business Analysis has been written and now fully updated by a team of experts who are practitioners and educators in the business analysis field.
Preface 1. WHAT IS BUSINESS ANALYSIS? 2. THE COMPETENCIES OF A BUSINESS ANALYST 3. STRATEGY ANALYSIS 4. THE BUSINESS ANALYSIS PROCESS MODEL 5. INVESTIGATION TECHNIQUES 6. STAKEHOLDER ANALYSIS AND MANAGEMENT 7. MODELLING BUSINESS PROCESSES 8. DEFINING THE SOLUTION 9. MAKING A BUSINESS AND FINANCIAL CASE 10. ESTABLISHING THE REQUIREMENTS 11. DOCUMENTING AND MANAGING REQUIREMENTS 12. MODELLING REQUIREMENTS 13. DELIVERING THE REQUIREMENTS 14. DELIVERING THE BUSINESS SOLUTION