Case Studies in Organizational Communication: Ethical Perspectives and Practices (2nd Revised edition)

Case Studies in Organizational Communication: Ethical Perspectives and Practices (2nd Revised edition)

By: Steve K. May (editor)Paperback

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Description

This book integrates ethical theory and practice to help strengthen readers' awareness, judgment and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume is a crucial step toward addressing ethical issues, providing a rich and diverse overview of an increasingly important concern for organizations in contemporary society. Key Features: @!explores some of the most important examples of organizational ethics today: case studies include discussions of dilemmas faced by NASA, Coca-Cola, Mitsubishi, Wal-Mart, the Catholic Church, the war in Iraq, and the tobacco and pharmaceutical industries @!examines a range of ethical dilemmas in diverse organizations: the cases look at a variety of emerging issues in the workplace, such as work/family balance, racism, sexual harassment, offshoring and telecommuting @!offers greater coherence and structure than other case books: the consistent case structure allows instructors and students greater opportunity to compare and contrast cases on comparable terms. In addition, the book includes extensive instructional materials, often neglected in other case study books. Instructors unfamiliar with the cases are provided with additional pedagogical materials, including a case summary and discussion questions. Intended Audience: Designed for advanced undergraduate and graduate courses in Organizational Communication, this book will be an invaluable resource not only for students but also for anyone interested in ethics, in general, and in organizational ethics, specifically.

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About Author

Steve May (Ph.D., University of Utah, 1993) is Associate Professor in the Department of Communication Studies at the University of North Carolina at Chapel Hill. He is a Leadership Fellow at the Institute for the Arts and the Humanities, an Ethics Fellow at the Parr Center for Ethics, and a researcher and ethics consultant for the Ethics at Work program at the Kenan Institute for Ethics He is co-editor, with George Cheney and Debashish Munshi, of The Handbook of Communication Ethics and, with Oyvind Ihlen and Jennifer Bartlett, of The Handbook of Communication and Corporate Social Responsibility. His organizational communication research has been published in journals such as Management Communication Quarterly, Journal of Applied Communication Research, Rhetoric and Public Affairs, Public Policy Yearbook, and Organizational Communication: Emerging Perspectives. He is a past Forum Editor of Management Communication Quarterly and Associate Editor of The Journal of Applied Communication Research and The Journal of Business Communication.

Contents

List of Tables and Figures Preface Acknowledgments Introduction: Ethical Perspectives and Practices - Steve May Part I: Alignment Case Study 1. Ethical Dilemmas in the Financial Industry - Katherine Russell, Megan Dortch, Rachel Gordon, and Charles Conrad Case Study 2. The Ethics of the "Family Friendly" Organization: The Challenge of Policy Inclusiveness - Caryn E. Medved and David R. Novak Case Study 3. Managing the Ethical Implications of the Big Box: The Walmart Effect - Edward C. Brewer Case Study 4. Just Window Dressing? The Gap (RED) Campaign - Michelle Amazeen Part II: Dialogic Communication Case Study 5. Ethical Contradictions and E-Mail Communication at Enron Corporation - Anna Turnage and Joann Keyton Case Study 6. Toyota - Oh, What a Feeling, or Oh, What a Mess? Ethics at the Intersection of Industry, Government, and Publics - Rebecca J. Meisenbach and Sarah B. Feldner Case Study 7. Sanlu's Milk Contamination Crisis: Organizational Communication in Conflicting Cultural, Economic, and Ethical Context - Shari R. Veil and Aimei Yang Case Study 8. What About the People in the "People's Car"? Tata Motors Limited and the Nano Controversy - Rahul Mitra Part III. Participation Case Study 9: Resistance and Belonging: The Chicago Blackhawks and the 2010 Chicago Annual Pride Parade - Dean E. Mundy Case Study 10: Is Agriculture Spinning Out of Control? A Case Study of Factory Farms in Ohio: Environmental Communication, News Frames, and Social Justice - Jeanette Wenig Drake Case Study 11: Ethical Storm or Model Workplace? - Joann Keyton, Paula Cano, Teresa L. Clounch, Carl E. Fischer, Catherine Howard, and Sarah S. Topp Case Study 12: Gaming the System: Ethical Challenges in Innovative Organizations - Natalie Nelson-Marsh Part IV: Transparency Case Study 13. Reward, Identity and Autonomy: Ethical Issues in College Athletics - John Llewellyn Case Study 14. The Case of Wyeth, DesignWrite, and Premarin: The Ethics of Ghostwriting Medical Journal Articles - Alexander Lyon and Mark Ricci Case Study 15. Fired Over Facebook: Issues of Employee Monitoring and Personal Privacy on Social Media Websites. - Loril M. Gossett Case Study 16. Daimler's Bribery Case - Roxana Maiorescu Part V: Accountability Case Study 17. The Deepwater Horizon Disaster: Challenges in Ethical Decision Making - Elaine M. Brown Case Study 18. Outsourcing U.S. Intelligence - Hamilton Bean Case Study 19. Silence in the Turmoil of Crisis: Peanut Corporation of America's Response to Its Sweeping Slamonella Outbreak - Alyssa Grace Millner and Timothy L. Sellnow Case Study 20. Patrolling the Ethical Borders of Compassion and Enforcement - Kendra Dyanne Rivera and Sarah J. Tracy Part VI: Courage Case Study 21. Google?s Dilemma in China - Jane Stuart Baker and Lu Tang Case Study 22. Speaking Up Is Not an Easy Choice: Boatrocking as Ethical Dilemma - Ryan S. Bisel and Joann Keyton Case Study 23. The Aftermath of Scandal: Picking Up the Pieces of a Shattered Identity - Elizabeth A. Williams Afterword - Casework and Communication About Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Future - George Cheney Author Index Subject Index About the Editor About the Contributors

Product Details

  • publication date: 10/03/2012
  • ISBN13: 9781412983099
  • Format: Paperback
  • Number Of Pages: 384
  • ID: 9781412983099
  • weight: 612
  • ISBN10: 1412983096
  • edition: 2nd Revised edition

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  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
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