Celebrity Service (2nd New edition)

Celebrity Service (2nd New edition)

By: Geoff Ramm (author)Paperback

In Stock

£9.35 RRP £12.99  You save £3.64 (28%) & FREE Saver Delivery on orders over £20

Description

Celebrity Service: discover an inspiring way to serve like never before. Your customers will love you. Your competition will not. Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, you'll see how service will always lead to the sale. You'll find out why 5-star service should be outlawed and why one Paralympian continues to inspire the next generation. You'll discover what to do when you can't deliver on your promise and how to offer superb service - even when you're closed! Geoff will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors.

About Author

Geoff Ramm is the creator and author of Celebrity Service and OMG Marketing. He knows the only way you can attract more customers is to create jaw-dropping marketing, and the way to keep those customers is to have great customer service.

Product Details

  • ISBN13: 9781912300181
  • Format: Paperback
  • Number Of Pages: 160
  • ID: 9781912300181
  • ISBN10: 1912300184
  • edition: 2nd New edition

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly

Close