About the Author
Donald F. Kettl is the Robert A. Fox Leadership Professor at the University of Pennsylvania, where he is also director of the Fels Institute of Government and a professor of political science. Kettl is the author or coauthor of numerous books, including System under Stress: Homeland Security and American Politics (CQ Press, 2nd ed., in 2007) and The Global Public Management Revolution (Brookings, 2nd ed., in 2005). Patricia W. Ingraham is professor of public administration and political science and director of the Campbell Institute of Public Affairs at the Maxwell School, Syracuse University. Ronald P. Sanders is director of the Maxwell Center for Advanced Public Management in Washington, D.C., and was, from 1991 to 1995, the Department of Defense's senior career human resources management executive. Constance Horner, a guest scholar at the Brookings Institution, served in the Reagan administration as director of the U.S. Office of Personnel Management and in the Bush administration as assistant to the president, director of Presidential Personnel, and deputy secretary of Health and Human Services.