Confessions of a Civil Servant is filled with lessons on leading change in government and the military. Bob Stone based the book on thirty years as a revolutionary in government. It comes at a time when the events of 9-11 are sharpening America's demands for government that works at all levels. The book tackles fourteen overarching themes in government, developed through entertaining stories of Stone's own experiences as a civil servant. Among the topics Stone covers are 'tackling a job when you haven't a clue,' 'organizing for the mission,' 'dealing with difficult bosses,' and 'getting past the barriers to change.' This book is a must-read for anyone in, or considering taking, a leadership position in government, the military, or any large organization, public or private.
Bob Stone is a partner with the Public Strategies Group, a small consulting firm that advises governments around the world that seek to provide effective and efficient services to its citizens. During a 30-year career as a civil servant, Stone started a quality revolution at the Pentagon and later formed and led Al Gore's National Performance Review team at the White House.
Chapter 1 Introduction: On Government Service Chapter 2 Brazen Chariots, Brazen Analysts: Tackling a job when you haven't a clue Chapter 3 A Little Yellow Book: Shrinking regulations Chapter 4 Red Hats, Red Scarves, Red Tails: Organizing for the mission Chapter 5 Searching for Excellence: Turning an organization around Chapter 6 Snakes and Snakebusters: Dealing with difficult bosses Chapter 7 Getting to Reinvention: Seizing the chance of a lifetime Chapter 8 Hi Ho, Hi Ho, It's Off to Work We Go: Assembling a team for a big new job Chapter 9 It's September 7th, Stupid!: Getting a big job done in a hurry Chapter 10 Setting a Thousand Fires and Fanning the Flames: Encouraging and protecting innovators Chapter 11 The Decline and Fall of a Great Group: Moving from leadership to management Chapter 12 To Compliance and Beyond: Strengthening the regulatory process Chapter 13 Jean Slams the Door: Facing up to unpleasant duties Chapter 14 Junkyard Dogs: Avoiding Inspector generals Chapter 15 Overcoming Success: Getting past the barriers to change Chapter 16 Ten Lessons in Leadership Chapter 17 Ciao, Mommy. That Means Goodbye