Conflict Management (Critical Perspectives on Business and Management)

Conflict Management (Critical Perspectives on Business and Management)

By: Alex Colvin (editor), Ariel Avgar (editor)Hardback

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Including seminal conflict management research alongside cutting edge advances in each area of study, this new 4 volume collection will provide a comprehensive portrait of the state of conflict management research. Showcasing the complexities and interdependencies associated with the management of conflict in organizations, the collection will be a valuable contribution to the study of organizational conflict management by advancing the integration of the disciplinary insights, theories, and empirical evidence.


Volume 1 L. R. Pondy, `Organizational Conflict: Concepts and Models', Administrative Science Quarterly, 12, 2, 1967, 296-320. S. M. Schmidt and T. A. Kochan, `Conflict: Toward Conceptual Clarity', Administrative Science Quarterly, 17, 3, 1972, 359-370. D. M. Kolb and L. L. Putnam, `The Multiple Faces of Conflict in Organizations', Journal of Organizational Behavior, 13, 3, 1992, 311-324. M. Deutsch, `Introduction', in M. Deutsch (ed.), The Resolution of Conflict: Constructive and Destructive Processes (Yale University Press, 1977), pp. 3-19. H. C. Katz, T. A. Kochan and M. R. Weber, `Assessing the Effects of Industrial Relations Systems and Efforts to Improve the Quality of Working Life on Organizational Effectiveness', Academy of Management Journal, 28, 3, 1985, 509-526. C. Ichniowski, `The Effects of Grievance Activity on Productivity', Industrial & Labor Relations Review, 40, 1, 1986, 75-89. J. Cutcher-Gershenfeld, `The Impact on Economic Performance of a Transformation in Workplace Relations', Industrial & Labor Relations Review, 44, 2, 1991, 241-260. K. A. Jehn, `A Multi-Method Examination of the Benefits and Detriments of Intragroup Conflict', Administrative Science Quarterly, 40, 2, 1995, 256-282. A. C. Amason, `Distinguishing the Effects of Functional and Dysfunctional Conflict on Strategic Decision Making: Resolving a Paradox for Top Management Teams', Academy of Management Journal, 39, 1, 1996, 123-148. K. M. Eisenhardt, J. L. Kahwajy and L. J. Bourgeois III, `Conflict and Strategic Choice: How Top Management Teams Disagree', California Management Review, 39, 2, 1997, 42-62. T. L. Simons and R. S. Peterson, `Task Conflict and Relationship Conflict in Top Management Teams: The Pivotal Role of Intragroup Trust', Journal of Applied Psychology, 85, 1, 2000, 102-111. K. A. Jehn and E. A. Mannix, `The Dynamic Nature of Conflict: A Longitudinal Study of Intragroup Conflict and Group Performance`, Academy of Management Journal, 44, 2, 2001, 238-251. C. K. W. De Dreu and L. R. Weingart, `Task Versus Relationship Conflict, Team Performance, and Team Member Satisfaction: A Meta-Analysis', Journal of Applied Psychology, 88, 4, 2003, 741-749. F. R. C. De Wit, L. L. Greer and K. A. Jehn, `The Paradox of Introgroup Conflict: A Meta-Analysis', Journal of Applied Psychology, 97, 2, 2012, 360-390. C. K. W. De Dreu, `When Too Much and Too Little Hurts: Evidence for a Curvilinear Relationship between Task Conflict and Innovation in Teams', Journal of Management, 32, 1, 2006, 83-107. J. D. Shaw, J. Zhu, M. K. Duffy, K. L. Scott, H. A. Shih and E. Susanto, `A Contingency Model of Conflict and Team Effectiveness', Journal of Applied Psychology, 96, 2, 2011, 391-400. K. A. Jehn, S. Rispens and S. M. Thatcher, `The Effects of Conflict Asymmetry on Work Group and Individual Outcomes', Academy of Management Journal, 53, 3, 2010, 596-616. A. C. Avgar and E. J. Neuman, `Seeing Conflict: A Study of Conflict Accuracy in Work Teams', Negotiation and Conflict Management Research, 8, 2, 2015, 65-84. Volume II K. W. Thomas, `Conflict and Conflict Management', in M. D. Dunnette (ed.), Handbook of Industrial and Organizational Psychology (Chicago: Rand-McNally, 1976), pp. 889-935. K. W. Thomas, `Conflict and Conflict Management: Reflections and Update', Journal of Organizational Behavior, 13, 3, 1992, 265-274. B. S. Klaas and A. S. DeNisi, `Managerial Reactions to Employee Dissent: The Impact of Grievance Activity on Performance Ratings', Academy of Management Journal, 32, 4, 1989, 705-717. M. A. Rahim, `A Measure of Styles of Handling Interpersonal Conflict', Academy of Management Journal, 26, 2, 1983, 368-376. E. van de Vliert and B. Kabanoff, `Toward Theory-Based Measures of Conflict Management', Academy of Management Journal, 33, 1, 1990, 199-209. M. A. Rahim, `Toward a Theory of Managing Organizational Conflict', International Journal of Conflict Management, 13, 3, 2002, 206-235. C. K. W. De Dreu, A. Evers, B. Beersma, E. S. Kluwer and A. Nauta, `A Theory-Based Measure of Conflict Management Strategies in the Workplace', Journal of Organizational Behavior, 22, 6, 2001, 645-668. D. Tjosvold, `The Conflict-Positive Organization: It Depends Upon Us', Journal of Organizational Behavior, 29, 1, 2008, 19-28. J. B. Olson-Buchanan, `Voicing Discontent: What Happens to the Grievance Filer After the Grievance?', Journal of Applied Psychology, 81, 1, 1996, 52-63. K. E. Boroff and D. Lewin, `Loyalty, Voice, and Intent to Exit a Union Firm: A Conceptual and Empirical Analysis', Industrial & Labor Relations Review, 51, 1, 1997, 50-63. J. B. Olson-Buchanan and W. R. Boswell, `An Integrative Model of Experiencing and Responding to Mistreatment at Work', Academy of Management Review, 33, 1, 2008, 76-96. S. Alper, D. Tjosvold and K. S. Law, `Conflict Management, Efficacy, and Performance in Organizational Teams', Personnel Psychology, 53, 3, 2000, 625-642. R. A. Friedman, S. T. Tidd, S. C. Currall and J. C. Tsai, `What Goes Around Comes Around: The Impact of Personal Conflict Style on Work Conflict and Stress', International Journal of Conflict Management, 11, 1, 2000, 32-55. L. A. DeChurch and M. A. Marks, `Maximizing the Benefits of Task Conflict: The Role of Conflict Management', International Journal of Conflict Management, 12, 1, 2001, 4-22. M. M. Montoya-Weiss, A. P. Massey and M. Song, `Getting it Together: Temporal Coordination and Conflict Management in Global Virtual Teams', Academy of Management Journal, 44, 6, 2001, 1251-1262. M. A. von Glinow, D. L. Shapiro and J. M. Brett, `Can We Talk, and Should We? Managing Emotional Conflict in Multicultural Teams', Academy of Management Review, 29, 4, 2004, 578-592. K. J. Behfar, R. S. Peterson, E. A. Mannix and W. M. Trochim, `The Critical Role of Conflict Resolution in Teams: A Close Look at the Links between Conflict Type, Conflict Management Strategies, and Team Outcomes', Journal of Applied Psychology, 93, 1, 2008, 170-188. A. G. Tekleab, N. R. Quigley and P. E. Tesluk, `A Longitudinal Study of Team Conflict, Conflict Management, Cohesion, and Team Effectiveness', Group & Organization Management, 34, 2, 2009, 170-205. Volume III J. M. Brett and S. B. Goldberg, `Grievance Mediation in the Coal Industry: A Field Experiment', Industrial & Labor Relations Review, 37, 1, 1983, 49-69. R. Freeman and J. L. Medoff, `The Exit-Voice Trade Off', in R. Freeman and J. L. Medoff (eds), What do Unions do? (Basic Books, 1984), pp. 94-110. D. I. Rees, `Grievance Procedure Strength and Teacher Quits', Industrial & Labor Relations Review, 45, 1, 1991, 31-43. B. Bemmels and J. R. Foley, `Grievance Procedure Research: A Review and Theoretical Recommendations', Journal of Management, 22, 3, 1996, 359-384. D. Lewin and R. B. Peterson, `Introduction', in D. Lewin and R. B. Peterson (eds), The Modern Grievance Procedure in the United States (Greenwood Press, 1988), pp. 1-19. W. L. Ury, J. M. Brett and S. B. Goldberg, `Three Approaches to Resolving Disputes: Interests, Rights, and Power', in W. L. Ury, J. M. Brett and S. B. Goldberg (eds), Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Jossey-Bass, 1988), pp. 3-19. W. L. Ury, J. M. Brett and S. B. Goldberg, `Designing an Effective Dispute Resolution System', in W. L. Ury, J. M. Brett and S. B. Goldberg (eds), Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Jossey-Bass, 1988), pp. 20-40. C. A. Constantino and C. S. Merchant, `Recognizing Conflict Management as a System', in C. A. Constantino and C. S. Merchant (eds), Designing Conflict Management Systems (Jossey-Bass, 1996), pp. 19-32. C. A. Constantino and C. S. Merchant, `Managing Conflict Effectively: Alternative Dispute Resolution and Dispute Systems Design', in C. A. Constantino and C. S. Merchant (eds), Designing Conflict Management Systems (Jossey-Bass, 1996), pp. 33-48. D. B. Lipsky, R. Seeber and R. D. Fincher, `Introduction: The Emergence of Conflict Management', in D. B. Lipsky, R. Seeber and R. D. Fincher (eds), Emerging Systems for Managing Workplace Conflict (Jossey-Bass, 2003), pp. 3-28. A. J. Colvin, B. Klaas and D. Mahony, `Research on Alternative Dispute Resolution Procedures', in D. Lewin (ed.), Contemporary Issues in Employment Relations, (ILR Press, 2006), pp. 103-147. C. Bendersky, `Organizational Dispute Resolution Systems: A Complementarities Model', Academy of Management Review, 28, 4, 2003, 643-656. A. J. Colvin, `The Dual Transformation of Workplace Dispute Resolution', Industrial Relations: A Journal of Economy and Society, 42, 4, 2003, 712-735. A. J. Colvin, `Institutional Pressures, Human Resource Strategies, and the Rise of Nonunion Dispute Resolution Procedures', Industrial & Labor Relations Review, 56, 3, 2003, 375-392. C. Bendersky, `Complementarities in Organizational Dispute Resolution Systems: How System Characteristics Affect Individuals' Conflict Experiences', Industrial & Labor Relations Review 60, 2, 2007, 204-224. M. Rowe, `An Organizational Ombuds Office in a System for Dealing with Conflict and Learning from Conflict, or "Conflict Management System"', Harvard Negotiation and Law Review, 14, 2009, 279. W. Roche and P. Teague, `Do Conflict Management Systems Matter?', Human Resource Management, 51, 2, 2012, 231-258. A. C. Avgar, J. R. Lamare, D. B. Lipsky and A. Gupta, `Unions and ADR: The Relationship between Labor Unions and Workplace Dispute Resolution in US Corporations', Ohio State Journal on Dispute Resolution, 28, 2013, 63-106. Volume IV O. M. Fiss, `Against Settlement', Yale Law Journal, 93, 1983, 1073-1093. H. T. Edwards, `Alternative Dispute Resolution: Panacea or Anathema?', Harvard Law Review, 1986, 668-684. L. B. Edelman, `Legal Environments and Organizational Governance: The Expansion of Due Process in the Workplace', American Journal of Sociology, 95, 1990 1401-1440. C. Menkel-Meadow, `Pursuing Settlement in an Adversary Culture: A Tale of Innovation Co-opted or "the Law of ADR"', Florida State University Law Review, 19, 1991, 1-46. J. R. Sutton, F. Dobbin, J. W. Meyer and W. R. Scott, `The Legalization of the Workplace', American Journal of Sociology, 4, 1994, 944-971. P. Feuille and D. R. Chachere, `Looking Fair or Being Fair: Remedial Voice Procedures in Nonunion Workplaces', Journal of Management, 21, 1, 1995, 27-42. K. V. W Stone, `Mandatory Arbitration of Individual Employment Rights: The Yellow Dog Contract of the 1990s', Denver University Law Review, 73, 1996, 1017-1050. L. B. Bingham, `Employment Arbitration: The Repeat Player Effect', Employee Rights and Employment Policy Journal, 1, 1997, 189-220. T. Eisenberg and E. Hill, `Arbitration and Litigation of Employment Claims: An Empirical Comparison', Public Law and Legal Theory Research Paper Series (New York University), 2003, 1-25. D. S. Sherwyn, S. Estreicher and M. Heiss, `Assessing the Case for Employment Arbitration: A New Path for Empirical Research', Stanford Law Review, 57, 5, 2005, 1557-1591. S. Estreicher, `Saturns for Rickshaws: The Stakes in the Debate Over Predispute Employment Arbitration Agreements', Ohio State Journal on Dispute Resolution, 16, 3, 2001, 559-570. L. B. Bingham, C. J. Hallberlin, D. A. Walker and W.-T. Chung, `Dispute system design and justice in employment dispute resolution: Mediation at the workplace. Harvard Negotiation Law Review, 14, 1, 2009, 1-50. A. J. Colvin, `An Empirical Study of Employment Arbitration: Case Outcomes and Processes', Journal of Empirical Legal Studies, 8, 1, 2011, 1-23. A. J. Colvin and K. Pike, `Saturns and Richshaws Revisited: What Kind of Employment Arbitration System has Developed?', Ohio State Journal on Dispute Resolution, 29, 2014, 59-83. Z. J. Eigen and A. S. Litwin, `Justice or Just between Us? Empirical Evidence of the Trade-Off between Procedural and Interactional Justice in Workplace Dispute Resolution', Industrial & Labor Relations Review, 67, 1, 2014, 171-201.

Product Details

  • ISBN13: 9781138933224
  • Format: Hardback
  • Number Of Pages: 1828
  • ID: 9781138933224
  • weight: 3152
  • ISBN10: 1138933228

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