Designed to empower readers to advocate for themselves and others, this wide-ranging encyclopedia reveals a surprising range of resources and options that consumers have at their disposal.
* Traces the background, history, and chronology of the consumer movement
* Presents A-Z entries on key events and individuals, government agencies, watchdog groups, and products
* Provides balanced coverage of controversial topics to encourage critical thinking
* Offers readers immediate opportunities to put concepts into practice and improve their quality of life
Wendy Reiboldt, PhD, is professor of consumer affairs and chair of the Department of Family and Consumer Sciences at California State University, Long Beach. Melanie Horn Mallers, PhD, is assistant professor in the Department of Human Services and the Masters in Gerontology Program at California State University, Fullerton.