In the seven years following the publication of the much-lauded major work, Conversation Analysis, a number of exciting developments in field have given cause for editors Paul Drew and John Heritage to revisit this important topic. This new four-volume collection, containing all new articles and framed by a new contextualizing introductory chapter, includes works focusing on areas which were in their infancy at the publication of this set's predecessor, and topics which have gained much interest in the field over the past decade, such as language and identity, gender, multi-lingualism and intercultural communication, to name a few.
In its deft construction and careful balance of thematic volumes, this truly multidisciplinary set represents the wealth of contemporary research in the field and the contribution conversation analysis's methodology has made to an increasing range of substantive areas of research.
Volume One: Social Action and Epistemics
Volume Two: Responses
Volume Three: Identities in Interaction
Volume Four: Institutions and Applications
VOLUME ONE: SOCIAL ACTION AND EPISTEMICS Introduction - Paul Drew and John Heritage Interaction - Emanuel Schegloff The Infrastructure for Social Institutions, the Natural Ecological Niche for Language and the Arena in Which Culture Is Enacted The Relating Power of Adjacency - Harvey Sacks Next Position Mobilizing Response - Tanya Stivers and Federico Rossano Doing Introductions - Danielle Pillet-Shore The Work Involved in Meeting Someone New Contingency and Action - T.S. Curl and P. Drew A Comparison of Two Forms of Requesting Extended Requesting - Seung-Hee Lee Interaction and Collaboration in the Production and Specification of Requests Offers of Assistance - Traci Curl Constraints on Syntactic Design A Technique for Inviting Laughter and Its Subsequent Acceptance Declination - Gail Jefferson Going too Far - Paul Drew and Traci Walker Complaining, Escalating and Disaffiliation Wh-Interrogative Formats Used for Questioning and beyond - Maria Egbert and Monika Voege German warum (why) and wieso (why) and English why Word Repeats as Unit Ends - Emanuel Schegloff Offering a Candidate Answer - Anita Pomerantz An Information-Seeking Strategy The Interactive Construction of a Sentence in Natural Conversation - Charles Goodwin Asymmetries of Knowledge in Conversational Interactions - Paul Drew The Terms of Agreement - John Heritage and Geoffrey Raymond Indexing Epistemic Authority and Subordination in Talk-in-Interaction Epistemics in Action - John Heritage Action Formation and Territories of Knowledge Claiming Epistemic Primacy - Kaoru Hayano Yo-Marked Assessments in Japanese VOLUME TWO: RESPONSES Universals and Cultural Variation in Turn-Taking in Conversation - Tanya Stivers et al Simple Answers to Polar Questions - Marja-Leena Sorjonen The Case of Finnish Caveat Speaker - Gail Jefferson Preliminary Notes on Recipient Topic-Shift Implicature Indexing Stance - Rebecca Clift Reported Speech as an Interactional Evidential Beginning to Respond - Emanuel Schegloff and Gene Lerner Well-Prefaced Responses to Wh-Questions Little Words That Matter - Galina Bolden Discourse Markers 'So' and 'Oh' and the Doing of Other-Attentiveness in Social Interaction The Conversation Object Mm - Rod Gardner A Weak and Variable Acknowledging Token Oh-Prefaced Responses to Assessments - John Heritage A Method of Modifying Agreement/Disagreement 'Articulating the Unsaid' via and-Prefaced Formulations of Others' Talk - Galina Bolden 'Look'-Prefaced Turns in First and Second Position - Jack Sidnell Launching, Interceding and Redirecting Action Surprise as an Interactional Achievement - Sue Wilkinson and Celia Kitzinger Reaction Tokens in Conversation Marking a 'Noticing of Departure' in Talk - Makoto Hayashi Eh-prefaced Turns in Japanese Conversation Managing Trouble Responsibility and Relationships during Conversational Repair - Jeffrey Robinson Confirming Understanding and Acknowledging Assistance - Shuya Kushida Managing Trouble Responsibility in response to Understanding Check in Japanese Talk-in-Interaction Stance, Alignment and Affiliation during Story-Telling - Tanya Stivers When Nodding Is a Token of Affiliation Two Uses of Third-Person References in Family Gatherings Displaying Family Ties - Piera Margutti Teasing and Clarifications The Last Laugh - Elizabeth Holt Shared Laughter and Topic Termination VOLUME THREE: IDENTITIES IN INTERACTION On the Analyzability of Stories by Children - Harvey Sacks A Tutorial on Membership Categorization - Emanuel Schegloff Hotrodder - Harvey Sacks A Revolutionary Category Categories in Action - Emanuel Schegloff Person Reference and Membership Categorization Invoking Categories through Co-Present Person Reference - Sun-Young Oh The Case of Korean Conversation Two Preferences in the Organization of Reference to Persons and Their Interaction - Harvey Sacks and Emanuel Schegloff Alternative Recognitionals in Person Reference - Tanya Stivers Intersubjectivity and Progressivity in Person (and Place) Reference - John Heritage The Epistemics of Social Relations - Geoffrey Raymond and John Heritage Owning Grandchildren Accusations - Paul Drew The Use of Members' Knowledge of 'Religious Geography' in Describing Events Questioning Children - Tanya Stivers and Asifa Majid Interactional Evidence of Implicit Bias in Medical Interviews 'Categorizing the Categorizer' - Kevin Whitehead The Management of Racial Common Sense in Interaction Communicative Behavior and Conflict between African-American Customers and Korean Immigrant Retailers in Los Angeles - Benjamin Bailey Accounts at Convenience Stores - Liisa Raevaara Doing Dispreference and Small Talk Heteronormativity in Action - Celia Kitzinger Reproducing the Heterosexual Nuclear Family in 'After-Hours' Medical Calls How Gender Creeps into Talk - Robert Hopper and Curtis LeBaron A Note on Laughter in 'Male-Female' Interaction - Gail Jefferson Building Power Asymmetries in Girls' Interactions - Marjorie Harness Goodwin Conversation Analysis Volume Four: Institutions and Applications VOLUME FOUR: INSTITUTIONS AND APPLICATIONS Rights and Responsibilities in Calls for Help - G. Raymond and D.H. Zimmerman The Case of the Mountain Glade Fire Citizens' Emergency Calls - Paul Drew and Traci Walker Requesting Assistance in Calls to the Police 'Did You Have Permission to Smash Your Neighbour's Door?" Silly Questions and Their Answers in Police-Suspect Interrogations - Elizabeth Stokoe and Derek Edwards Another Look at the Service Encounter - Satomi Kuroshima Progressivity, Intersubjectivity and Trust in a Japanese Sushi Restaurant Would You Like to Do It Yourself? Service Requests and Their Non-Granting Responses - Erik Vinkhuyzen and Margaret Szymanski Streetwise Sales and the Social Order of City Streets - Nick Llewellyn and Robin Burrow Good Enough - Anna Lindstroem and Trine Heinemann Low-Grade Assessments in Care-Giving Situations Making Sequentiality Salient - Maurice Nevile And-Prefacing in the Talk of Airline Pilots 'Calm down!' - Mardi Kidwell The Role of Gaze in the Interactional Management of Hysteria by the Police The Embodied Organization of a Real-Time Fetus - Aug Nishizaka The Visible and the Invisible in Pre-Natal Ultrasound Examinations An Interactional Structure of Medical Activities during Acute Visits and Its Implications for Patients' Participation - Jeffrey Robinson Reducing Patients' Unmet Concerns in Primary Care - John Heritage et al The Difference One Word Can Make Ruling out the Need for Antibiotics - Rita Mangione-Smith et al Are We Sending the Right Message? Questioning Candidates - Steven Clayman and Tanya Romaniuk When Does the Watchdog Bark? Conditions of Aggressive Questioning in Presidential News Conferences - Steven Clayman et al Making Links in Psychoanalytic Interpretations - Anssi Perakyla A Conversation Analytical Perspective Managing Affect - Johanna Ruusuvuori Integration of Empathy and Problem-Solving in Health-Care Encounters