The current global economic environment is defined by unprecedented uncertainty, a premium placed on knowledge, and the threat of future talent scarcity. Key to an organization's success under these conditions is its ability to strengthen the links between people and performance. Creating Healthy Organizations provides executives, managers, human resource professionals, and employees an action-oriented approach to forging these connections by creating and sustaining vibrant and productive workplaces. A healthy organization operates in ways that benefits all stakeholders, including employees, customers, shareholders, and communities. Using a wide range of examples from a variety of internationally based industries, Graham Lowe integrates leading practices with research on workplace health and wellness, quality work environments, employee engagement, organizational performance, and corporate social responsibility to make a compelling business case for creating healthy, resilient, and sustainable organizations.
Creating Healthy Organizations offers readers, whether CEOs or front-line workers, an innovative framework and practical tools for planning, implementing, and measuring healthy change in their workplaces.
Graham Lowe is professor emeritus at the University of Alberta. He is currently the president of the workplace consulting firm The Graham Lowe Group Inc.
Figures Acknowledgement Introduction * The Healthy Organization Ideal *Looking at Your Organization through a Healthy Lens *Helping Change Agents *Leveraging Where You Are Today *Learning from your Peers * Chapter Overview 1 The Healthy Organization * Integrating Well-Being and Performance * Healthy Organizations in Action * A Healthy Organization Model * Vibrant Workplaces * Inspired Employees *Beyond Engagement * The Capabilities of an Inspired Workplace * Learning * Collaboration * Culture and Leadership *Culture and Leadership in Action * Better Workplaces * Sustainable Success *Stronger People-Performance Links * Healthier Employees and Communities * Making Well-Being a Priority 2 Beyond Workplace Health Promotion * The Wellness Paradox * Health Workplace Pay-Offs and Potential *Wellness Returns on Investment * Healthy Lifestyle Programs * Addressing Chronic Health Conditions * Targeting High-Risk Employees * An Organizational View of Health and Wellness *Limitations of Workplace Health Promotions * Comparing Health Promotions and Organizational Perspectives * Leveraging Workplace Health Promotion * Organizational Solutions for Wellness *Rethinking Absenteeism * Present but not Productive * Healthy Psychosocial Work Environments * Talking about Health and Performance 3 How Vibrant Workplaces Inspire Employees How Employees Experience Healthy Organizations Envisioning Vibrant Workplaces Envisioning an Inspired Workforce How Vibrant Workplaces Inspire Employees Focusing on Work Experiences Defining Good Jobs Healthy Workplaces through Employees' Eyes Why Some Workplaces Are Healthier than Others Why Employees' Perceptions Matter Closing the Inspiration Gap The Dynamics of a Healthy Organization 4 Positive Cultures * What Is Culture? * Culture as Competitive Advantage * Unhealthy and Healthy Cultures *Unhealthy Cultures * Healthy Cultures * Culture Change *Culture Can Be Revitalized and Can Evolved * The Culture-Strengthening Process * Strengthening Values *The Importance of Values * New Values * Renewed Values * From Values to Behaviours * Revitalizing Your Organization's Culture 5 Inclusive Leadership * Leading the Way to Healthier Organizations *Leading at the Micro Level * Who Are the Leaders? * Widely Distributing Leadership Responsibility * Quality of Inclusive Leaders * Leading with People Skills *Gaps in People Skills * Follow-Through on People Commitments * Setting the Tone * Focusing on Leadership Behaviours *Living the Guiding Principles * Leadership to Build Supportive Workplaces * Leading Change 6 Healthy Change * Getting on a Healthy Change Trajectory *Focusing on the Journey * The Role of Culture and Leadership * Five Principles for Healthy Change *Understanding Change Readiness * Aligning Structure with Culture * Linking People Initiatives to the Business Strategy * Widen the Circle of Involvement * Make Time for Learning and Innovation * Change as Renewal 7 Sustainable Success * What Makes Success Sustainable? *Social and Environmental Dimensions * Human Resources Dimensions * Ingredients of Sustainable Success * Renewing Relationships with Society *Corporate Social Responsibility Evolves * The Changing Face of Social Responsibility * Good Corporate Citizen, Outstanding Employer * Making Sustainability Strategic * Vibrant Workplaces Support Social Responsibility * Renewing Workforce Capabilities *Workforce Diversity Strategies * Inspiring Three Generations of Workers * Long-Range Workforce Planning * Making Progress 8 Measuring Progress * Using Evidence for Action *Practical Challenges of Using Evidence * Thinking Ahead * The Value of Qualitative Consultations * Measurement Tools *Measures * Tools * Design Options * Return on Investment * Using Surveys for Healthy Change *Survey Guidelines * Finding a Clear Direction from Survey Data * Using Survey Results for Leadership Development * Integrated Performance Reporting *Examples of Effective Performance Reporting * Triangulating Your Existing Data * Guidelines for Measuring Improvements * Healthy Organization Measures Are Good Public Policy 9 Designing a Healthy Organization Strategy Notes Index