Developing a Questionnaire: 2nd Edition is a comprehensive guide to the successful design and implementation of questionnaires as a research method. It covers: how, why and when to use questionnaires how to analyse data how to present results how to relate questionnaires to other forms of research. This second edition contains new chapters on the use of questionnaires in surveys, face-to-face questionnaires and telephone interviews.
Bill Gillham is Honorary Senior Lecturer in the Department of Psychology at the University of Strathclyde, Scotland
Series Foreword; 1. The Pros and Cons of Questionnaires; 2. Preparation; 3. Drafting the Questions (and Answers); 4. Designing the Questionnaire; 5. Getting them Out and Getting them Back; 6. Displaying the Results for Analysis; 7. Content Analysis of Open Questions; 8. Statistical Analysis of Closed Questions; 9. The Use of Questionnaires in Surveys; 10. The Face-to-Face Questionnaire: Recording Schedules; 11. Using Questionnaires in Telephone Interviews; 12. Questionnaires as Part of a Multi-method Approach; 13. Presenting your Findings; Recommended Further Reading.