In a rapidly moving world where so many of our day-to-day activities are now online, it has become essential to adapt coaching processes in order to better suit clients' circumstances and needs. Above all, clients want sustainable and time-efficient results. Electronic coaching (e-coaching) is an inevitable development for every professional who coaches, mentors, teaches, supervises, guides or helps people in their jobs.
The book is underpinned by a theoretical framework that introduces a new model of people development (the ABC model), inspired by Graham Alexander's GROW model, and a new text-based coaching method inspired by Brown and Levinson's politeness theory. E-coaching is practical in its approach, with explanations on safeguarding the security and privacy of your clients, how to calculate rates, managing expectations and other important aspects of coaching online.
The first English-language text available on e-coaching, this book presents a unique combined approach of method and technique, supplemented with a sample e-coaching programme. It is a must-read for all coaches, mentors, supervisors, teachers or HR professionals who want to coach in a modern way, as well as students studying on coaching courses.
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Anne Ribbers is a researcher in the field of coaching at the Department of Human Resource Studies, Tilburg University, the Netherlands. She is a psychology graduate from Tilburg University and Columbia University, co-founder of eCoachPro (www.ecoachpro.org) and the editor of European Mentoring & Coaching Council's International Journal of Mentoring and Coaching. Alexander Waringa is a social psychologist and certified e-coach. He is the co-founder of eCoachPro (www.ecoachpro.org) and a board member of European Mentoring & Coaching Council in the Netherlands. He is Ambassador of eHealth at the Dutch Association of Psychologists and currently completing his PhD research on the effectiveness of e-coaching at Tilburg University, the Netherlands.
Part I: Introduction to the World of E-coaching 1.E-coaching: The New World of Online Coaching 2.Different Types of E-coaching 3.E-communication: The New World of Communication 4.The power of E-coaching 5.The ABC Model for Actual Change 6.The eCoachPro Method Part II: Working as an E-coach 7.Experiences of E-coaches 8.The ABC Model in Practice 9.The eCoachPro Method in Practice 10.E-coaching Technology 11.Facilitating the E-coaching Process Part III: Detailed E-coaching Program