This guide offers a different approach from the misleading formulae for success offered by much self-help business literature. The authors believe that in today's turbulent competitive environment, it is necessary to embrace uncertainty and set more realistic expectations.
Part I: Understanding the Challenge Chapter 1: What Are the Benefits of "Embracing Uncertainty"? Chapter 2: Why Do People Suppress Uncertainty? Chapter 3: What is Uncertainty, Anyway? Chapter 4: How is the Illusion of Certainty Created? Chapter 5: What are the Dangers of Creating Artificial Certainty? Part II: Embracing the Challenge Chapter 6: How Can You Embrace Uncertainty? Chapter 7: How Can You Cultivate an Awareness of Uncertainty? Chapter 8: How Can You Process Uncertainty? Chapter 9: How Can You Catalyze Action During Uncertain Times? Chapter 10: Does "Embracing Uncertainty" Really Work? Appendices (By M. Lee Williams) Appendix A: The Working Climate Survey Appendix B: Scoring and Interpreting The Working Climate Survey Appendix C: Normative Data Results Appendix D: The History of the Instrument