This book is an indispensable reference when a referral requires interviewing Spanish-speaking parents, guardians, or children. For over seven years the Phrase Book has been a staple in many child-welfare training programs throughout California. It has proved invaluable in improving language skills and service delivery for thousands of social workers and others. Presented in clear, concise phrases are questions and instructions commonly used in each step of the referral process. These exchanges are not simply translations from English into Spanish; instead, each situation is visualised equally from each culture. Side by side equivalent phrases in English and Spanish are readily grasped by the fluent and non-fluent speaker.