Learning transfer is obviously something that occurs after training. But learning transfer occurs only when instructional analysis, design, and delivery, follow-through and evaluation all work together to support it. To be considered strategic and effective contributors to the business, learning and development professionals must ensure that learners can answer two key questions: "Am I able to do what they want me to do?" and "What is my incentive to make the (extra) effort to apply a new skill and let go of the old way of doing things?"
This Infoline will show you how to use a six-step model to optimize learning transfer by designing programs that ensure
the training actually teaches the skills learners need
learners have opportunities to use what they learn
help is available if it is needed
managers are engaged in the process
learners see the benefits of doing things a new way
rewards, consequences, and systems are aligned to support the new behaviours.
Tools and job aids include an action planning worksheet, a checklist to ensure you are on track for each step of the model, and a transfer climate survey that will help you determine the challenges and opportunities in your current environment.
Roy V. H. Pollock, DVM, PhD, is Chief Learning Officer of The 6Ds Company and co-author of The Six Disciplines of Breakthrough Learning and Getting Your Money's Worth from Training and Development. Roy has a passion for helping individuals and teams succeed. He is a popular speaker and frequent consultant on improving the value created by training and development. Roy has a unique blend of experience in both business and education. He has served as Chief Learning Officer for the Fort Hill Company; Vice President, Global Strategic Product Development for SmithKline Beecham Animal Health; Vice President, Companion Animal Division for Pfizer; and Assistant Dean for Curriculum at Cornell's Veterinary College. Roy received his BA from Williams College cum laude and his Doctor of Veterinary Medicine and PhD degrees from Cornell University. He studied medical education at the University of Illinois Center for Educational Development. Roy served as a member of the faculty at Cornell for eight years, where he received numerous awards including the Ralston-Purina Research Award and Veterinarian of the Year. He is a Fellow of the Kellogg Foundation National Leadership Program. Andy Jefferson, JD, is President and Chief Executive Officer for The 6Ds Company. He is co-author of The Six Disciplines of Breakthrough Learning and Getting Your Money's Worth from Training and Development. Andy is a frequent and popular global presenter who excels in helping companies maximize the value they realize from their investments in learning and development. He is an accomplished executive with deep line-management expertise as well as experience in strategic planning, sales and marketing, productivity, and technology development. Andy views learning as a critical source of competitive advantage in an increasingly knowledge-based economy. He knows the challenges of running a company and making every investment count. Prior to joining The 6Ds Company, Andy served as the Chief Executive Officer of The Fort Hill Company, CEO of Vital Home Services, and Chief Operating Officer and General Counsel of AmeriStar Technologies, Inc. Andy is a graduate of the University of Delaware and graduatedPhi Kappa Phi with honors from the Widener University School of Law, where he served on the school's Board of Overseers.