Knowledge is power. This book will provide you with knowledge aboutessential skills you use every day at your workplace, with yourcolleagues, with your clients and at home with your family. EQ: Maximize Your Emotional Intelligence is your key to unlockcareer and personal success.
When people better understand themselves and others, they'reable to do better work, they're happier doing it, and they're ableto foster more winning outcomes in the workplace. As such, theemotionally intelligent person makes a superior customer servicerepresentative, deal-closer, team leader, team player and manager.The emotionally intelligent person handles stress more easily;makes decisions quickly and capably; is goal oriented; managestheir emotions well; and can adapt to and manage change.
How is this achieved? With the easy-to-use self-assessment toolin this book, you can determine what your strengths and weaknessesare in terms of your emotional skills makeup. Simply go online toaccess the Emotional Intelligence Skills Assessment (EISA) usingthe code in the book. Answer the questions and in minutes you willreceive a report that will show you what your strengths andweaknesses are in the critical 5 Factors that comprise emotionalintelligence.
Based on your scores in the 5 factors--1) Perceiving, 2)Managing, 3) Decision Making, 4) Achieving, and 5)Influencing-you'll be able to begin developing your strengths inappropriate core areas through the strategies and tips provided inthe book.
Informative, entertaining and loaded with true stories of thosewho have succeeded beyond their wildest dreams and others who, while equally skilled have not met with success, EQ: MaximizeYour Emotional Intelligence holds the promise of a morefulfilled, rewarding and fun life. Open this book and you will openthe door on a new future.