Evaluating Reference Services: A Practical Guide

Evaluating Reference Services: A Practical Guide


Up to 2 WeeksUsually despatched within 2 weeks


The author's proven techniques will explain how to: create a planning strategy to avoid future pitfalls; select the best evaluation tools for specific needs; understand the strengths and weaknesses of various collection tools; collect and analyze data more effectively; communicate results to improve reference services and maintain funding; and satisfy the needs of library users.

Product Details

  • ISBN13: 9780838907870
  • Format: Paperback
  • ID: 9780838907870
  • ISBN10: 0838907873

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

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