A well-written, lively, optimistic book that calls for the transformation of technology in government from 'lipstick on a bulldog to total information awareness.' This book is proactive in nature (see what these governments are really doing), does not call for a wholesale and costly transformation, and employs a subtle shaming of those governments that have not yet joined the 21st century. William Eggers's argument, conservative in nature, states that the world of politics would quickly and markedly benefit from this digital transformation in terms of a fiscal payoff, but a more profound change would result as governments become more transparent, more democratic, and more efficient.
William D. Eggers is senior fellow at the Manhattan Institute and global director for Deloitte Research, Public Sector in Washington, D.C. He is the coauthor of Revolution at the Roots: Making Our Government Smaller, Better, and Closer to Home (1995), which won the Sir Anthony Fisher International Memorial Award, and Governing by Network The New Shape of the Public Sector (2004), winner of the 2005 Louis Brownlow Book Award. He splits his time between Austin, Texas and the Washington, D.C. area.
Part 1 Part I: Serving the Twenty-first Century Citizen Chapter 2 "MyGov:" Building a Citizen-Centered Government Chapter 3 Knocking Down Walls and Building Bridges Part 4 Part II: Information Age Approaches to Pressing Problems Chapter 5 The Infinite Classroom Chapter 6 Wired Roads Chapter 7 G2B: The eGov Invisible Hand Part 8 Part III: Digital Democracy Chapter 9 The Transparent State Chapter 10 The Electronic Advocate: Citizenry Online Chapter 11 Campaigns and Elections on the Web Part 12 Part IV: Breaking through the Barriers Chapter 13 Solving the Privacy and Security Riddle Chapter 14 Cyber Defense Chapter 15 Overcoming Hidden Hurdles