In an era of far-reaching changes, organizational learning and knowledge creation are high on the agenda of social scientists, managers, and consultants worldwide as they seek to adapt to new environments. The Handbook of Organizational Learning and Knowledge provides a comprehensive overview of how the concept of organizational learning emerged, how it has been used and debated, and where it may be going. It summarizes the state of the art and provides a full account of the diverse approaches, themes, issues, and debates of the field. The handbook unites a distinguished team of international authors, who examine both the central themes and key emerging issues. The coverage extends beyond the American tradition to include the experiences of Europe, Asia, and the Middle East. The book opens with chapters drawing insights from various social science approaches. The following sections examine fundamental issues concerning the external triggers, factors and conditions, agents, and processes of organizational learning. Subsequent chapters review the subject within a global context, looking in particular at processes of interorganizational learning and knowledge transfer.
The next sections examine the development of learning practices and provide case studies to illustrate organizational learning and knowledge creation. The book concludes with an analysis of the state of the art and an agenda for the future. This handbook will be an invaluable reference tool for scholars and students in the social sciences, as well as for professional involved in organizational development, learning, and change.
Meinolf Dierkes is Director of the Research Unit on Organization and Technology at the Wissenschaftszentrum Berlin fur Sozialforschung (Social Science Research Centre, Berlin), and Professor at the Technical University of Berlin.; Ariane Berthoin Antal is Program Leader for Organizational Learning in the Research Unit on Organization and Technology at the Wissenschaftszentrum Berlin fur Sozialforschung (Social Science Research Centre, Berlin), and Visiting Professor at Henley Management College.; John Child is Professor of Commerce at the University of Birmingham.; Ilujiro Nonaka is Professor at the Graduate School of International Corporate Strategy, Hitotsubashi, Tokyo.
PART I: INSIGHTS FROM MAJOR SOCIAL SCIENCE DISCIPLINES; PART II: EXTERNAL TRIGGERS FOR LEARNING; PART III: FACTORS AND CONDITIONS SHAPING ORGANIZATIONAL LEARNING; PART IV: AGENTS OF ORGANIZATIONAL LEARNING; PART V: PROCESSES OF ORGANIZATIONAL LEARNING AND KNOWLEDGE CREATION; PART VI: INTERORGANIZATIONAL LEARNING AND KNOWLEDGE IN A GLOBAL CONTEXT; PART VII: DEVELOPING LEARNING PRACTICES; PART VIII: PUTTING LEARNING INTO PRACTICE; PART IX: CONCLUSION