An essential guide to modern manners, this enlightening and useful book strikes a balance between the stuffy, rigid rules of the 1950s and today's anything-goes school of thought. It is packed with good-humoured advice for the way we live today, but also discusses which formal points of etiquette are still relevant in the 21st century.
Introduction: who needs manners?
A Few Basics: punctuality (and overstaying your welcome), saying sorry and when it's best to lie
Party People: invitations, playing host, being a good guest, meeting and greeting
What to Wear: avoiding the pitfalls of modern dress codes
Rites of Passage: christenings, weddings and funerals
Eating Out: from saying grace to understanding cutlery
Going to Stay: following house rules, helping out, not making yourself too much at home
Getting Around: the rules of public transport and how to avoid road rage
Communications: how to make a phonecall and write an email
A Good Day at the Office: how to conduct yourself at work
Lucy Gray is a writer and journalist with a background in psychology. She possesses a wealth of knowledge about manners and etiquette that she imparts in the belief that perfectly polished manners are within everyone's grasp.