Training, systems support, backup and maintenance account for nearly 80% of the total cost of today's enterprise applications -- and much of that money is spent trying to squeeze increased availability out of applications in spite of weak design and management processes. In High Availability: Design, Techniques and Processes, two leading IT experts bring together "best practices" for every people and process-related issue associated with maximizing application availability. The goal: to help enterprises dramatically improve the value of their strategic applications, without spending more money. Using extensive real-world examples and scenarios, the authors cover the entire application lifecycle. Learn how to design systems that will be easier to maintain; ensure that new systems will not increase in cost later due to problems you could have anticipated; and plan long-term availability strategies. Discover how to improve redundancy, increase standardization, simplify backups, and much more. These strategies and techniques are applicable to any IT professional, at any level, in any architecture, from traditional mainframes through client/server to leading-edge n-tier environments.
For all IT professionals, including system architects, project managers, administrators, software developers and software engineers.
FLOYD PIEDAD is President of AKAsia Services Corporation, a leading Internet services company based in Manila, the Philippines. MICHAEL HAWKINS is an IT management consultant who specializes in implementing and managing large IT infrastructures for companies throughout Asia and North America.
1. Today's Computing Environment. Complexity, Complexity, Complexity. The Total Cost of Ownership Issue. Summary. 2. Achieving Higher Availability. Determining User Availability Requirements. Availability Levels and Measurements. Summary. 3. Planning for System Availability. Identifying System Components. Addressing Critical Components. The Four Elements of Availability. Summary. 4. Preparing for Systems Management. Processes, Data, Tools, and Organization. Systems Management in the PC World (or the Lack of It). IT Organizations: Away from Centralization, Then Back Again. Understanding the Systems To Manage. The Basics of Management: Five Phases. Identifying the Systems Management Disciplines. 5. Implementing Service-Level Management. Service-Level Management. Problem Management. Change Management. Security Management. Asset and Configuration Management. Availability Management. 6. From Centralized to Distributed Computing Environments. Systems Management Disciplines. The Centralized Computing Environment. The Distributed Computing Environment. Systems Management in Today's Computing Environment. Developing a Deployment Strategy. Summary. 7. Techniques That Address Multiple Availability Requirements. Redundancy. Backup of Critical Resources. Clustering. Fault Tolerance. Isolation or Partitioning. Automated Operations. Access Security Mechanisms. Standardization. Summary. 8. Special Techniques for System Reliability. The Use of Reliable Components. Programming to Minimize Failures. Implement Environmental Independence Measures. Utilize Fault Avoidance Measures. Summary. 9. Special Techniques for System Recoverability. Automatic Fault Recognition. Fast Recovery Techniques. Minimizing Use of Volatile Storage Media. Summary. 10. Special Techniques for System Serviceability. Online System Redefinition. Informative Error Messages. Complete Documentation. Installation of Latest Fixes and Patches. Summary. 11. Special Techniques for System Manageability. Use Manageable Components. Management Applications. Educate IS Personnel on Systems Management Disciplines. Summary. 12. All Together Now. The Value of Systems Management Disciplines. Which One First? Analyze Outages. Identify Single Points of Failure. Exploit What You Have. An Implementation Strategy. Summary. Appendix A: Availability Features of Selected Products. Availability Features of Selected Operating Systems. Availability Features of Selected Hardware Components. Availability Features of Selected Software Components. Index.
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- ID: 9780137141197
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