From Michael Armstrong, HR expert and best-selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager, this is your one-stop guide to people management. From how to manage teams to successful recruitment, it will help you get the best from your staff through motivation, reward and leadership. With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applicable advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distills the essence of good management into one handy book.
The creating success series of books...
With over one million copies sold, the hugely popular Creating Success series covers a wide variety of topics and is written by an expert team of internationally best-selling authors and business experts. This indispensable business skills collection is packed with new features, practical content and inspiring guidance for readers across all stages of their careers.
Online supporting resources for this book include a downloadable powerpoint "What Managers Do".
Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice and several other titles published by Kogan Page. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD) and an HR director of a publishing company.
Chapter - 1: Managing people - what managers do Chapter - 2: Treat people right Chapter - 3: Leadership Chapter - 4: Motivating people Chapter - 5: Enhancing engagement Chapter - 6: Organizing people Chapter - 7: Team building Chapter - 8: Delegation Chapter - 9: Defining work Chapter - 10: Performance management Chapter - 11: Selection interviewing Chapter - 12: Helping people to learn and develop Chapter - 13: Rewarding people Chapter - 14: Managing change Chapter - 15: Managing conflict Chapter - 16: Handling people problems