In this practical, enlightening guide, master salesman John Klymshyn reveals how you can be assertive and effective without rubbing people the wrong way or fulfilling the stereotype of the jerk salesperson. He detonates traditional sales methods and replaces them with modern techniques for reading customer behavior and regulating your own behavior to make more sales without having to get pushy. If you want to sell more and be a nicer person, this is an ideal sales resource.
John Klymshyn is a prolific writer, busy speaker, and dedicated family man. He is President of The Business Generator, a sales management and team effectiveness training firm. He teaches other professionals how to sell, connect, lead, and communicate without being a jerk. He has built, fixed, or managed sales teams to success in several industries and maintains a marquee client list of companies and professional associations from Toronto to Miami, Seattle to Mexico City.
Chapter One. Know Your Purpose. Chapter Two. Listen More Than You Speak. Chapter Three. Focus on Them- Not YOU! Chapter Four. Be Prepared For Forward Motion. Chapter Five. Practice patience- Processes Create Production. Chapter Six. Responsive + Reasonable = Control. Chapter Seven. Assume The Best - All the time! Chapter Eight. Point Out Your Errors. Chapter Nine. Closed Sales, and Closing Sales. Chapter Ten. Love it or Leave It.