How to Speak Up without Putting Others Down: Participant's Workbook (Active Training Series)

How to Speak Up without Putting Others Down: Participant's Workbook (Active Training Series)

By: Freda Hansburg (author), Mel Silberman (author)Paperback

1 - 2 weeks availability

Description

Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others' self--esteem. How to Speak Up Without Putting Others Down, Participant's Workbook from the popular 60-- Minute Active Training Series offers you a ready--made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to * Express yourself in a straightforward way without offending others * Stand your ground, tactfully even in the face of resistance * Persist with people who fail to follow through on their communications and promises

Create a review

About Author

Mel Silberman is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author or coauthor of the best-selling books, Active Training, 101 Ways to Make Training Active, and PeopleSmart. Freda Hansburg is vice president of Active Training and coauthor of PeopleSmart.

Contents

About This Brief Training Session.Self-Assessment.Thinking About Assertiveness.Coaching Tips.Practicing Assertiveness.Try It: Experiments in Change.Bumper Sticker.Reading.

Product Details

  • publication date: 07/01/2005
  • ISBN13: 9780787973599
  • Format: Paperback
  • Number Of Pages: 24
  • ID: 9780787973599
  • weight: 99
  • ISBN10: 0787973599

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly

Close