Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

By: David C. Mortensen (author)Hardback

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Human Conflict distinguishes between 'effective' and 'ineffective' forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will enjoy this book.

About Author

C. David Mortensen is professor of communication science at the University of Wisconsin at Madison.


Chapter 1 Introduction Chapter 2 1 Misconstruction Chapter 3 2 Cognitive Appraisal Chapter 4 3 Value Orientation Chapter 5 4 Personal Identity Chapter 6 5 Argumentation and Advocacy Chapter 7 6 Agreement and Positivity Chapter 8 7 Disagreement and Negativity Chapter 9 8 Understanding and Convergence Chapter 10 9 Misunderstanding and Divergence Chapter 11 10 Repair Mechanisms Chapter 12 References

Product Details

  • ISBN13: 9780742527294
  • Format: Hardback
  • Number Of Pages: 320
  • ID: 9780742527294
  • weight: 531
  • ISBN10: 0742527298

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  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
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  • Store Delivery: Yes

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