Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

By: C. David Mortensen (author)Paperback

1 - 2 weeks availability


Human Conflict distinguishes between "effective" and "ineffective" forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will enjoy this book.

Create a review

About Author

C. David Mortensen is professor of communication science at the University of Wisconsin at Madison.


Chapter 1 Introduction Chapter 2 1 Misconstruction Chapter 3 2 Cognitive Appraisal Chapter 4 3 Value Orientation Chapter 5 4 Personal Identity Chapter 6 5 Argumentation and Advocacy Chapter 7 6 Agreement and Positivity Chapter 8 7 Disagreement and Negativity Chapter 9 8 Understanding and Convergence Chapter 10 9 Misunderstanding and Divergence Chapter 11 10 Repair Mechanisms Chapter 12 References

Product Details

  • publication date: 25/08/2005
  • ISBN13: 9780742527300
  • Format: Paperback
  • Number Of Pages: 320
  • ID: 9780742527300
  • weight: 408
  • ISBN10: 0742527301

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly