Human Factors in Project Management: Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation

Human Factors in Project Management: Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation

By: Zachary Wong (author)Hardback

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In Human Factors in Project Management, author Zachary Wong-a noted trainer and acclaimed leader of more than 250 project teams-provides a summary of "people-based" management skills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including* Motivating a diverse workforce* Facilitating team decisions* Resolving interpersonal conflicts* Managing difficult people* Strengthening team accountability* Communications* Leadership

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About Author

Zachary Wong, Ph.D., is a manager at the Chevron Energy Technology Company in Richmond, California. He is a highly acclaimed instructor of human factors and team dynamics at the University of California at Berkeley Extension.


Acknowledgments. The Author. Introduction. ONE: Emergence of Human Factors. TWO: Human Factors and Team Dynamics in Project Management. THREE: Key Elements of Team Performance: Content. FOUR: Key Elements of Team Performance: Process. FIVE: Key Elements of Team Performance: Behavior. SIX: Secrets of Managing the Three Key Elements. SEVEN: Key Stages of Team Development. EIGHT: Moving the Team Forward: Facilitation Techniques. NINE: Personal Space. TEN: Team Conflicts. ELEVEN: How Conflicts Affect Personal Space. TWELVE: Expanding Your Space. THIRTEEN: Managing Good and Bad Behaviors. FOURTEEN: Raising Your Game. FIFTEEN: Those Who Break Through Will Never Go Back. SIXTEEN: Hearts and Minds of Human Factors. SEVENTEEN: Personal Leadership: Putting It All Together. Epilogue. References. Index.

Product Details

  • publication date: 06/07/2007
  • ISBN13: 9780787996291
  • Format: Hardback
  • Number Of Pages: 368
  • ID: 9780787996291
  • weight: 776
  • ISBN10: 0787996297

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