Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.
Preface Introduction Acknowledgements Additions to current chapters for new edition Part I Laying the Foundation Chapter One What is Performance, and What is Human Performance Improvement (HPI)? * New Thinking About HPI * Certification and Certificate Programs in HPI * The Role of the Line Manager in HPI Part II The Roles of the Human Performance Improvement (HPI) Practitioner Chapter Two The Role of Analyst * New Case study * The Role of the LineManager as Analyst Chapter Three The Role of the Intervention Specialist * Intervention Selection as Part of an Enterprise Learning Strategy * The Role of the Line (Operating) Manager as Intervention Specialist Chapter Four The Role of Change Manager * The Relationship Between the Performance Consultant and the Organization Development Consultant * The Role of the Line (Operating) Manager as Change Manager Chapter Five The Role of Evaluator * New Thinking About Evaluation and What It Means to HPI * The Role of the Line Manager as Evaluator Part III Making the Transition to HPI Chapter Six Trends and Their Implications for HPI Chapter Seven Transforming the Training Department into an HPI Function * Case Studies in HPI Chapter Eight Building Your Competence as an HPI Practitioner Appendix I Questions and Answers about Human Performance Improvement Appendix II The Reengineering the Training Department Assessment Instrument Appendix III Determining Your Optimum Pathway to Development Appendix IV Human Performance Improvement Resource Guide * Using the Resource Guide * Section One: Graduate Degree Programs * Section Two: Comprehensive HPI Resources * Section Three: Competency Development Resources About the Authors Index
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- ID: 9780750679961
2nd Revised edition
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