Are people really an organisation's most important asset? Not necessarily; some may be liabilities - but others are the most important drivers of value that an organisation has. But...who are they? How do you know? How can you maximise the value they have and the value they provide? Finding the answers to questions like these is what human capital management is about. Whether public or private, successful achievement depends first on the capability of people, and secondly on their commitment and productivity. Andrew Mayo's Human Resources or Human Capital? discusses how you can ensure the most effective management of these value creating assets. The first part of the book also shows how to create an integrated framework of measures that can become an integral part of the organisation's performance management - and how companies have done this in practice. Part Two shows how to do this strategically and successfully, and how HR can be a serious and credible 'Business Partner', enabling managers to achieve their goals through their people and adding real value to all the stakeholders of the organisation.
Andrew Mayo spent 30 years in large international organisations in a variety of roles, latterly in HR and HR Development. He is Professor of Human Capital Management at Middlesex University Business School, and has been rated by Human Resources magazine consistently amongst the 'top thinkers' in HR. His first books were 'Managing Careers' and 'The Power of Learning' (jointly with Elisabeth Lank, and rated by Carol Kennedy of The Director as 'the best book around on the learning organisation'). His 'Creating a Learning and Development Strategy', first published in 1998, remains a standard CIPD textbook, and in 2001 'The Human Value of the Enterprise' was the culmination of many years' thinking about the challenge of measures for human capital. This was a prequel to the current book. Andrew is a regular writer, speaker and consultant on strategic issues in people management.
Contents: Introduction: the essential need for human capital management; Part 1 People and Value Creation: How organisations create value through people; The value of people themselves; Motivation, engagement and performance; Integrating and reporting human capital measures. Part 2 Human Resources Professionals in Partnership with the Business: The contribution of the HR professional to more effective business performance; People and organisation strategies derived from the business strategy; A score card for the HR function; Building human capital management skills; Appendix: examples of non-financial added value to stakeholders; Index.