Implementing IBM Rational ClearQuest: An End-to-End Deployment Guide

Implementing IBM Rational ClearQuest: An End-to-End Deployment Guide

By: Darren W. Pulsipher (author), Kendall Scott (author), Christian D. Buckley (author)Paperback

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IBM(R) Rational(R) ClearQuest(R) gives organizations unprecedented control over software development, helping them fix defects, make enhancements, manage issues, update documentation, and deliver better products, faster. Now there's an easy-to-use ClearQuest deployment guide for every team member--in development, product management, field operations, support, and beyond. Implementing IBM Rational ClearQuest brings together all you need to integrate ClearQuest into an overarching change-management system that works. Drawing on decades of experience, the authors present a detailed, easyto-use roadmap for each step of ClearQuest deployment, from evaluating business cases through planning, design, and implementation. You will find the industry's clearest, most useful explanations of ClearQuest technology here, along with real-world examples, best practices, diagrams, and actionable steps. This book will help you * Thoroughly understand the strategic and tactical challenges of change management * Implement ClearQuest effectively, whether you're in a small team or a global enterprise * Model your existing system: actors, use cases, activity diagrams, workflow, and reporting * Define classes, states, transitions, deployment diagrams, and system-level design * Install, configure, and use the Eclipse(TM) ClearQuest plugin * Use multisite synchronization, mastership, and conflict resolution * Efficiently handle testing, migration, administration, backup, and training Regardless of your role or previous experience, this book will help you shape and execute your ClearQuest rollout to drive maximum business value--now, and for years to come.

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About Author

Christian D. Buckley writes regularly about IBM Rational technology. He has helped develop offerings in industries ranging from software and finance to energy, working with clients including IBM, HP, Visa, and SBC. Darren W. Pulsipher has a rich background in development, IT services, and business operations. He consults widely with Fortune 500 companies on development best practices, and holds 12 patents. At Cadence, he introduced tools and processes that reduced build/test system cycles by 60%. Kendall Scott is a UML trainer and consultant. With more than sixteen years of experience as a technical writer, he is skilled in converting complex, technical material into understandable and easy-to-use manuals.


Preface xv Why This Book? xv The Goal of This Book xvi Our Writing Style xviii Who Should Read This Book xix The Structure of This Book xix About the Authors xxii Chapter 1: Building and Maintaining the Feedback Loop with Customers 1 Eye Protection Recommended 3 It's the Tools, Stupid 4 ClearQuest Roadmap 8 Chapter 2: The Value Proposition 11 Understanding the Components 13 Defining Your Value Proposition 15 Getting Team Buy-In 19 Understanding Target User Scenarios 22 The Value of Improving Quality 25 developerWorks Links 27 Chapter 3: Selling Your Team on Change Management 29 Understanding Change Requests 31 Tracking Change Requests 31 Is It the Process or the Tools? 32 How and What to Plug and Play 40 Making Your Business Case 43 developerWorks Links 44 Chapter 4: Moving Parts 45 ClearQuest Fundamentals 47 Change Request Lifecycle 48 ClearQuest Components 50 Installation 52 Moving Around in ClearQuest 52 Administering and Customizing ClearQuest 58 Coming Up for Air 62 developerWorks Links 62 Chapter 5: Analyzing Your Company's Needs 63 Actors 64 Use Cases 67 Activity Diagrams 70 Reports 73 developerWorks Links 74 Chapter 6: Designing Your System 75 Classes 76 Statechart Diagrams 79 User Interface Design 82 developerWorks Links 84 Chapter 7: Implementation: Schema and Database Design 85 Picking a Schema 86 Using ClearQuest Designer 88 Working with Users and Roles 89 Working with Existing Schemas 93 Creating New Schemas and Databases 94 Setting Up Database Options 98 Scripts (Basic or Perl) 105 developerWorks Links 106 Chapter 8: Implementation: Customizing the Schema and Creating Hooks 109 Record Types 109 Record Type Families 110 Fields 110 Adding a Reference to Another Object as a Choice List 113 States 118 Forms 123 Hook Scripting 134 One Last Thing 134 developerWorks Links 137 Chapter 9: ClearQuest for Eclipse 139 Installing and Configuring the ClearQuest Plug-in 141 ClearQuest Eclipse Plug-in Preferences 148 Using the Plug-in 149 Records 171 developerWorks Links 181 Chapter 10: ClearQuest Integrations 183 Independent Integrations 184 Dependent Integrations 185 ClearQuest Packages 188 UCM Integration 198 Developing Your Own Integration 213 developerWorks Links 216 Chapter 11: Deployment and Administration 219 Knowing Your Databases 219 Web Client or No Web Client? 227 Training 232 Legacy Systems and Data Migration 234 developerWorks Links 238 Chapter 12: Multisite Development 239 ClearQuest MultiSite Concepts 240 ClearQuest MultiSite Design 249 ClearQuest MultiSite and Tool Integration 259 ClearQuest MultiSite Implementation 261 Syncups 264 Oplogs and Epoch Numbers 265 Managing a Replica Syncup 268 Keeping a Multisite Deployment Organized 273 developerWorks Links 274 Epilogue 277 The Change Agent 278 Shameless Plug 279 Additional Resources 280 Index 283

Product Details

  • publication date: 14/08/2006
  • ISBN13: 9780321334862
  • Format: Paperback
  • Number Of Pages: 240
  • ID: 9780321334862
  • weight: 485
  • ISBN10: 0321334868

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