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Implementing IBM Rational ClearQuest: An End-to-End Deployment Guide

Implementing IBM Rational ClearQuest: An End-to-End Deployment Guide

By: Darren W. Pulsipher (author), Kendall Scott (author), Christian D. Buckley (author)Paperback

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IBM (R) Rational (R) ClearQuest (R) gives organizations unprecedented control over software development, helping them fix defects, make enhancements, manage issues, update documentation, and deliver better products, faster. Now there's an easy-to-use ClearQuest deployment guide for every team member--in development, product management, field operations, support, and beyond.Implementing IBM Rational ClearQuest brings together all you need to integrate ClearQuest into an overarching change-management system that works. Drawing on decades of experience, the authors present a detailed, easyto-use roadmap for each step of ClearQuest deployment, from evaluating business cases through planning, design, and implementation. You will find the industry's clearest, most useful explanations of ClearQuest technology here, along with real-world examples, best practices, diagrams, and actionable steps. This book will help youThoroughly understand the strategic and tactical challenges of change management Implement ClearQuest effectively, whether you're in a small team or a global enterprise Model your existing system: actors, use cases, activity diagrams, workflow, and reporting Define classes, states, transitions, deployment diagrams, and system-level design Install, configure, and use the Eclipse (TM) ClearQuest plugin Use multisite synchronization, mastership, and conflict resolution Efficiently handle testing, migration, administration, backup, and trainingRegardless of your role or previous experience, this book will help you shape and execute your ClearQuest rollout to drive maximum business value--now, and for years to come.

About Author

Christian D. Buckley writes regularly about IBM Rational technology. He has helped develop offerings in industries ranging from software and finance to energy, working with clients including IBM, HP, Visa, and SBC. Darren W. Pulsipher has a rich background in development, IT services, and business operations. He consults widely with Fortune 500 companies on development best practices, and holds 12 patents. At Cadence, he introduced tools and processes that reduced build/test system cycles by 60%.Kendall Scott is a UML trainer and consultant. With more than sixteen years of experience as a technical writer, he is skilled in converting complex, technical material into understandable and easy-to-use manuals.


Preface xvWhy This Book? xvThe Goal of This Book xviOur Writing Style xviiiWho Should Read This Book xixThe Structure of This Book xixAbout the Authors xxiiChapter 1: Building and Maintaining the Feedback Loop with Customers 1Eye Protection Recommended 3It's the Tools, Stupid 4ClearQuest Roadmap 8Chapter 2: The Value Proposition 11Understanding the Components 13Defining Your Value Proposition 15Getting Team Buy-In 19Understanding Target User Scenarios 22The Value of Improving Quality 25developerWorks Links 27Chapter 3: Selling Your Team on Change Management 29Understanding Change Requests 31Tracking Change Requests 31Is It the Process or the Tools? 32How and What to Plug and Play 40Making Your Business Case 43developerWorks Links 44Chapter 4: Moving Parts 45ClearQuest Fundamentals 47Change Request Lifecycle 48ClearQuest Components 50Installation 52Moving Around in ClearQuest 52Administering and Customizing ClearQuest 58Coming Up for Air 62developerWorks Links 62Chapter 5: Analyzing Your Company's Needs 63Actors 64Use Cases 67Activity Diagrams 70Reports 73developerWorks Links 74Chapter 6: Designing Your System 75Classes 76Statechart Diagrams 79User Interface Design 82developerWorks Links 84Chapter 7: Implementation: Schema and Database Design 85Picking a Schema 86Using ClearQuest Designer 88Working with Users and Roles 89Working with Existing Schemas 93Creating New Schemas and Databases 94Setting Up Database Options 98Scripts (Basic or Perl) 105developerWorks Links 106Chapter 8: Implementation: Customizing the Schema and Creating Hooks 109Record Types 109Record Type Families 110Fields 110Adding a Reference to Another Object as a Choice List 113States 118Forms 123Hook Scripting 134One Last Thing 134developerWorks Links 137Chapter 9: ClearQuest for Eclipse 139Installing and Configuring the ClearQuest Plug-in 141ClearQuest Eclipse Plug-in Preferences 148Using the Plug-in 149Records 171developerWorks Links 181Chapter 10: ClearQuest Integrations 183Independent Integrations 184Dependent Integrations 185ClearQuest Packages 188UCM Integration 198Developing Your Own Integration 213developerWorks Links 216Chapter 11: Deployment and Administration 219Knowing Your Databases 219Web Client or No Web Client? 227Training 232Legacy Systems and Data Migration 234developerWorks Links 238Chapter 12: Multisite Development 239ClearQuest MultiSite Concepts 240ClearQuest MultiSite Design 249ClearQuest MultiSite and Tool Integration 259ClearQuest MultiSite Implementation 261Syncups 264Oplogs and Epoch Numbers 265Managing a Replica Syncup 268Keeping a Multisite Deployment Organized 273developerWorks Links 274Epilogue 277The Change Agent 278Shameless Plug 279Additional Resources 280Index 283

Product Details

  • ISBN13: 9780321334862
  • Format: Paperback
  • Number Of Pages: 240
  • ID: 9780321334862
  • weight: 612
  • ISBN10: 0321334868

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