Implementing Service Quality Based on ISO/Iec 20000: 3rd Edition (3rd)

Implementing Service Quality Based on ISO/Iec 20000: 3rd Edition (3rd)

By: Michael Kunas (author)Hardback

4 - 6 days availability

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Product Details

  • publication date: 18/10/2012
  • ISBN13: 9781849284424
  • Format: Hardback, Paperback
  • Number Of Pages: 122
  • ID: 9781849284424
  • weight: 150
  • ISBN10: 1849284423
  • edition: 3rd

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  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

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